The Center for Employment Security Education and Research (CESER) is the leading education, research and information technology center focused on workforce development and unemployment insurance issues. CESER offers its broad range of research, training, consulting, and information technology services to a diverse group of stakeholders with an interest in workforce issues, most notably state workforce agencies and their federal partners. CESER products help promote and strengthen workforce development activities, critical components of our nation's economic development efforts. Click to view the 2011 CESER Capabilities Statement.

CESER, a 501(c)(3) entity, was incorporated in August 1994 as an arm of the National Association of State Workforce Agencies (NASWA). In supporting NASWA and its partners, CESER serves as an incubator for research, analysis, training and technology. The Bylaws were approved on September 18, 2014.

CESER has undergone tremendous growth in the past few years. Economic dislocation and high unemployment, combined with aging infrastructure and declining budgets, have created new challenges for governmental workforce development programs. These challenges elevate the need for cost-efficient solutions to improving customer service and ensuring program integrity. CESER is helping the workforce system face these challenges through projects that promote streamlined business processes, the discovery and sharing of best practices, policy research and analysis, and technology innovation.

On October 1, 2009, CESER was proud to become the home of the Information Technology Support Center (ITSC). The successful integration and growth of the ITSC is one of NASWA's major association accomplishments of recent years.

Click here for a NASWA Bulletin article titled, "What Are CESER and ITSC, and How Are They Related to NASWA?"

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