Performance Management for State VR Agencies Serving Transition-Aged Youth
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This brief illustrates how state vocational rehabilitation (VR) agencies
can use performance management tools and processes to leverage their data systems to improve their programs. VR agencies play an important
role in delivering services to transition-aged youth with disabilities who
are preparing to move into employment or postsecondary education. VR agencies collect, or can obtain, large amounts of data on client services and outcomes—data that can go largely underutilized. As agencies try to improve outcomes for youth clients, performance management tools can use these data to track existing outcomes and can inform program and policy changes to serve clients better. These tools are especially important, given the emphasis on performance measurement and evidence-based best practices by the Workforce Innovation and Opportunity Act (WIOA) and organizations like the National Technical Assistance Center on Transition.