Contact NASWA

National Association of State Workforce Agencies
(NASWA)

444 North Capitol Street
N.W. Suite 142
Washington, D.C. 20001
Ph: (202) 434-8020
Fax: (202) 434-8033

 
Information Technology Support Center
(ITSC)

444 North Capitol Street
N.W. Suite 300
Washington, D.C. 20001
Ph: (202) 650-5150
Fax: (202) 347-9870

Staff Directory

Allan Alt, Senior Business Analyst
Direct Phone Number: (202) 870-2397  
aalt@naswa.org
Staff Responsibilities
  • UI Business Liaison to States
  • Business Process Analysis and Recommendations
  • Use Case and Requirements Development
  • UI IT Modernization Project Support

Louis Ansaldi, ITSC Technical Director
Direct Phone Number: (202) 650-5152  
lou.ansaldi@itsc.org
Staff Responsibilities
  • ITSC Technology Director
  • UI IT Modernization Single State and Consortia Advisory Services
  • Software Engineering
  • Systems and Business Architect
  • Use Case and Requirements development
  • Proposal Development, Review and Evaluations
  • Oversee and advise on all ITSC technology initiatives

Patricia Auerbach, Workforce Project Analyst
Direct Phone Number: (202) 650-5160  
pauerbach@naswa.org
Staff Responsibilities
  • Staff Matter Expert Workforce Development
  • Identify and Document State and Local Best Practices in the Workforce Development program areas
  • Review and evaluate vendor and state proposals
  • conduct Research in various Workforce Development initiatives
  • Develop and write analytical reports

James E. Black, Chief Financial Officer
Direct Phone Number: (202) 650-5153  
jblack@naswa.org
Staff Responsibilities
  • Chief Financial Officer for NASWA and CESER
  • Grants/Contracts Management for CESER
  • Human Resources Director
  • Staff Liaison for Audit and Investment Committee
  • Support Liaison for Administration and Finance Committee
  • Contracts Management for NASWA
  • Enhanced Membership Accounts Management

Cynthia Burns, UI Subject Matter Expert
Direct Phone Number: (202) 650-5150  
cburns@naswa.org
Staff Responsibilities
  • UI Program Analyst
  • UI Business Liaison to States
  • Proposal Evaluations
  • Business Process Review and Analysis
  • Update UI Section on ITSC Website

Wanda Burth, UI Training Administrator
Direct Phone Number: (202) 744-2911  
wburth@naswa.org
Staff Responsibilities
  • Develop curriculum for in-person courses regarding several USDOL program areas
  • Deliver in-person courses
  • Develop and maintain a web site for class notes
  • Develop and maintain eLearning solutions for suitable topics
  • Develop and maintain a record keeping system for course participation
  • Deliver live on-line training sessions
  • Review RFP's for training related topics

Tom Byerley, SIDES Operations Director
Direct Phone Number: (503) 303-4156  
tom.byerley@itsc.org
Staff Responsibilities
  • Provide monthly updates and respond to Ad Hoc requests for data and other information regarding SIDES to senior-level USDOL staff
  • Coordinate and provide technical and business support to States, Employers, and Third Party Administrators (TPAs) during the development and implementation of SIDES
  • Broker consensus agreements between states and employer/TPAs as necessary to facillitate implementation of SIDES.

Yvette Chocolaad, Employment and Training Director
Direct Phone Number: (202) 434-8046  
ychocolaad@naswa.org
Staff Responsibilities
  • Staff Director, Employment and Training Committee
  • Program areas including: Federal-state workforce development system and Reemployment of UI claimants
  • Manager and contributor, NASWA/CESER research projects including: Recovery Act study for ETA; UI program survey project for Urban Institute/Rockefeller Foundation; Workforce programs survey project for Urban Institute/Rockefeller Foundation; and the Promising reemployment practices project for ETA
  • Special projects, such as writing policy papers and editing reports
  • Research and policy analysis; program evaluation; survey design
  • Member, National Academy of Social Insurance

James Cotter, UI Integrity Subject Matter Expert
Direct Phone Number: (801) 556-2942  
jcotter@naswa.org
Staff Responsibilities
  • CESER UI Center of Integrity
  • Project Management Consultant

Alisha Felder, Staff Accountant
Direct Phone Number: (202) 434-8010  
afelder@naswa.org
Staff Responsibilities
  • NASWA Payables
  • ITSC Travel Reimbursements
  • Meetings and Conferences accounting support
  • Track Receipts of money
  • Assist CFO with preparing financial statements and reports

Linda Field, ITSC Executive Assistant
Direct Phone Number: (202) 650-5155  
lfield@naswa.org
Staff Responsibilities
  • Assists in the development, review, interpretations and oversight of ITSC operations and procedures
  • Works closely with Maryland Liaison to ITSC to ensure ITSC follows the Grant Agreement guidelines and requiremets
  • Works with CFO to prepare ITSC Core Budget and Financial Reports
  • Coordinates ITSC Website Project
  • Works with staff to ensure that time worked is charged timely and accurately
  • Acts for the ITSC Director and supervises and coordinates various administrative functons within ITSC
  • Provides expertise as a UI SME as needed

John Galvin, Project Manager
Direct Phone Number: (202) 280-8774  
jgalvin@naswa.org
Staff Responsibilities
  • UI Business Liaison to the States
  • UI Business Process and Standard Operating Procedures Review and Analysis
  • Manage an ITSC team of UI and IT Staff Developing Requirements of a New UI IT System
  • Proposal Development, Review and Evaluations

Pam Gerassimides, Assistant Executive Director & National Labor Exchange Director
Direct Phone Number: (202) 434-8026  
pgerassimides@naswa.org
Staff Responsibilities
  • National Labor Exchange Director
  • Operations Committee of National Labor Exchange Member
  • America's Job Link Alliance Liaison
  • International Development Activities

Randy Gillespie, Project Director (CESER)
Direct Phone Number: (317) 478-8779  
rgillespie@naswa.org
Staff Responsibilities
  • CESER UI Center of Integrity Project Director

Steve Hanle, Network Administrator
Direct Phone Number: (202) 650-5169  
shanle@naswa.org
Staff Responsibilities
  • ITSC Network Administrator
  • SharePoint Administrator
  • SharePoint Developer

Tracy Henchbarger, Learning Strategist
Direct Phone Number: (202) 617-0119  
thenchbarger@naswa.org
Staff Responsibilities
  • Collaborates with UI Subject Experts to create training curriculum, including training for UI IT Modernization projects
  • Develops instructor-led training, e-learning, peripheral training materials, and blended learning
  • Manages the ITSC Learning Center for the distribution of training curriculum and materials
  • Provides community management for the UI Trainers Forum
  • Provides solutions consulting services to state UI personnel on training tools and processes

Hillary Hewko, Staff Assistant
Direct Phone Number: (202) 434-8037  
hhewko@naswa.org
Staff Responsibilities
  • Performs all support team responsibilities
  • Offers meeting support - including, but not limited to: packages, name tents, meetings receipts. and mailings, for the Labor Market Information (LMI) Committee, the Equal Opportunity (EO) Committee, and various CESER projects
  • Offers administrative support for annual conferences
  • Offers administrative support for national membership conferences
  • Offers conference support for Winter Policy Forum
  • Sets up in-house meetings, orders AV equipment, and makes food arrangements
  • Assist in administrative support for Board meetings
  • Offers executive assistance when necessary
  • Maintains NASWA's social media accounts on Facebook, Twitter, YouTube, and RSS Feed
  • Prepares and ships Federal Express packages 

Mariann Huggins, SIDES Program Specialist
Direct Phone Number: (202) 650-5162  
mhuggins@naswa.org
Staff Responsibilities
  • Work with the Director and Operations Director to plan and implement marketing strategies to publicize SIDES activities, its program and goals.
  • Facilitate the provision of business and technical resources to states and employer/TPAs developing SIDES.
  • Facilitate the provision of on-going support and trouble shooting for states and employer/TPAs operational with SIDES.
  • Work with states to develop consortiums to expand the functionality of SIDES.
  • Promote and publicize SIDES activities, its programs and goals using all available avenues such as (but not limited to) social media, newsletters, and articles in various publications.
  • Provide information to and respond to questions from conference attendees (could be employers, TPA staff, state UI/IT staff or others) to help promote the use of SIDES and SIDES E-Response;
  • Communicate with states, employers and TPAs regarding SIDES announcement and/or other pertinent information;
  • Direct preparation and presentation of SIDES training and information dissemination.
  • Coordinate all aspects of testing of SIDES for implementing new formats, enhancements, bug fixes and other necessary testing

Terry Jacobson, SME and Project Manager
Direct Phone Number: (202) 744-9182  
tjacobson@naswa.org
Staff Responsibilities
  • Senior UI Subject Matter Expert
  • UI Business Liaison to States
  • Proposal Evaluations
  • Business Process Analysis and Recommendations
  • UI IT Modernization Project Support

Marc Katz, Congressional & Intergovernmental Affairs Director
Direct Phone Number: (202) 434-8023  
mkatz@naswa.org
Staff Responsibilities
  • Congressional Liaison
  • Intergovernmental Liaison
  • Public Liaison
  • Budget and Appropriations Advocacy
  • Legislative Liaison
  • NASWA Workforce Bulletin Editor
  • National Governors Association Liaison

Kevin Knubel, Information Technology Specialist
Direct Phone Number: (202) 440-0555  
kknubel@naswa.org
Staff Responsibilities
  • Assists states with Strategic Planning requirements
  • Reviewing and assisting with the development of Request for Information and Request for Proposal, Proposal Evaluations, Use Case and Requirements Development, and contract negotiations
  • Provides hands-on Quality Assurance support during the design, development, implementation, and operation of  new modern UI IT system.

Thomas J. Kusnirik, Assistant Technology Director
Direct Phone Number: (202) 744-7947  
tkusnirik@naswa.org
Staff Responsibilities
  • ITSC Assistant Technology Director
  • Technical liaison to states
  • Use Case and Requirements development
  • Proposal evaluations
  • Oversee ITSC application development projects
  • UI IT Modernization project support

Brian Langley, UI Director
Direct Phone Number: Not Displayed  
blangley@naswa.org
Staff Responsibilities
  • Federal-State Unemployment Insurance System
  • Unemployment Insurance Committee Liaison
  • Interstate Benefits Committee Liaison
  • National UI Directors and Legal Issues Forum Liaison
  • Biennial UI Integrity Conference Liaison
  • Biennial National UI Tax Conference Liaison
  • Biennial Interstate Benefits Conference Liaison
  • U.S. Treasury and Internal Revenue Service Liaison
  • UI Information Technology Support Center (ITSC) Steering Committee Liaison

Colin Lennox, PMO Director
Direct Phone Number: (202) 650-5159  
clennox@naswa.org
Staff Responsibilities
  • ITSC Project Management Office (PMO) Director
  • ITSC Project Management and vendor selection process creation
  • RFP Creation and vendor proposal review lead
  • Project Manager for ITSC Core and State Funded projects

Josie Link, NLX Program Specialist
Direct Phone Number: (202) 434-8029  
jlink@naswa.org
Staff Responsibilities
  • Performs all support team responsbilities
  • Supports NASWA NLx Team
    • Hilton HHonors Program
    • Maintains state status profile on NLx services in each state
    • Creates monthly Google analytic reports for state microsites
    • Processes and reviews reimbursements requests from NLx Steering Committee Members
    • Updates NLx contacts
    • Prepares materials for NLx briefings and presentations
    • Update the NLx Calendar of Events each month and provide NLx Staff with the most up-to-date calendar at the beginning of each month
  • Maintains NASWA's social media accounts on Facebook, Twitter, and YouTube
  • Compiles news articles and recent reports, which relate to state workforce agency activities/accomplishments, unemployment insurance, job training programs, and labor exchange services, for the NASWA Newswire

Support Team Responsibilities

  • Answers general telephone calls and greets visitors
  • Processes state mailings
  • Photocopies and faxes documents
  • Sets up in-house meetings, order AV equipment, and makes food arrangements
  • Provides administrative support for national membership conferences
  • Supports other team members with their committee meetings and conferences
  • Offers executive assistance when necessary
  • Assists callers with the NASWA website questions/issues, offers recommendations for website improvements
  • Provides all necessary support for various CESER projects- including mailings, meeting arrangement, etc.
  • Supports appropriate CESER contractors
  • Identifies supply needs and when appropriate orders office supplies
  • Offers recommendations for workflow process improvements
  • Assists state members in opening NASWA website accounts
  • Assists state members in registering for meetings

Becky Matlock, Unemployment Insurance Subject Matter Expert/Trainer
Direct Phone Number: (202) 815-1373  
bmatlock@naswa.org
Staff Responsibilities
  • Develop and deliver Unemployment Insurance instructor led training programs 
  • Develop and maintain a web site for class notes
  • Develop and maintain eLearning training programs
  • Review RFP's for training related projects
  • Senior UI Subject Matter Expert
  • UI Business Liaison to States
  • Business Process Analysis and Recommendations
  • UI IT Modernization Project Support

David Mcguire, Subject Matter Expert
Direct Phone Number: (202) 744-2928  
dmcguire@naswa.org
Staff Responsibilities
  • Senior UI Program Analyst
  • UI Business Liaison to States
  • Proposal Evaluations
  • Business Process Analysis and Recommendations
  • UI IT Modernization Project Support

Jennifer Mosby, Instructional Designer
Direct Phone Number: (202) 306-3415  
jmosby@naswa.org
Staff Responsibilities
  • Provides needs analyses for UI training initiatives aimed at state UI employees
  • Collaborates with UI Subject Experts to create training curriculum, including training for UI IT Modernization projects
  • Develops curriculum for state and consortium UI IT Modernization efforts and other strategic UI training initiatives
  • Supports state UI IT personal by responding to inquiries about training needs

Marie Moss, Project Manager
Direct Phone Number: (202) 744-5149  
mmoss@naswa.org
Staff Responsibilities
  • Project Manager for ITSC Core and State Funded Projects
  • UI Business Liaison to the States
  • UI Business Process and Standard Operating Procedures Review and Analysis
  • Manage an ITSC team of UI and IT Staff Developing Requirements of a New UI IT System
  • Proposal Development, Review and Evaluations

Kevin Naud, Staff Assistant
Direct Phone Number: (202) 434-8031  
knaud@naswa.org
Staff Responsibilities
  • Performs all support team responsibilities
  • Offers meeting support - including, but not limited to: packages, name tents, meeting receipts, and mailings, for the Administration and Finance Committee
  • Supports Director of Congressional, Intergovernmental and Public Affairs
  • Supports Employment and Training Director
  • Supports production of the weekly Bulletin, including developing Excel analyses and Bulletin articles
  • Supports special projects
  • Analyzes reports, documents and prepares summary reports.

Support Team Responsibilities

  • Answers general telephone calls and greets visitors
  • Processes state mailings
  • Prepares and ships Federal Express packages
  • Photocopies and faxes documents
  • Sets up in-house meetings, orders AV equipment, and makes food arrangements
  • Provides administrative support for national membership conferences
  • Supports other team members with their committee meetings and conferences
  • Offers executive assistance when necessary
  • Assists callers with the NASWA website questions/issues, offers recommendations for website improvements
  • Provides all necessary support for various CESER projects - including mailings, meeting arrangement, etc.
  • Supports appropriate CESER contractors
  • Identifies supply needs and when appropriate orders office supplies
  • Offers recommendations for workflow process improvements
  • Assists state members in opening NASWA website accounts
  • Assists state members in registering for meetings

Maria Noble, UI Integrity SME
Direct Phone Number: (410) 444-1570  
mnoble@naswa.org
Staff Responsibilities
  • UI BPC Subject Matter Expert
  • UI Integrity Center of Excellence Subject Matter Expert

Christine Paquette, Lead UI Integrity SME
Direct Phone Number: (860) 933-5488  
cpaquette@naswa.org
Staff Responsibilities
  • CESER UI Center of Integrity Subject Matter Expert
  • UI Integrity State Engagement Contact
  • BPC Subject Matter Expert

Martina L. Pass, Office & Membership Services Manager
Direct Phone Number: (202) 434-8030  
mpass@naswa.org
Staff Responsibilities
  • Performs all support team responsibilities
  • Acts as librarian and historian of NASWA/CESER
  • Maintains and updates Committee lists each year
  • Maintains and updates all Program Director lists
  • Coordinates awards process and Salute to Leadership brochure for NASWA Annual Conference.
  • Offers meeting support -- including, but not limited to: packages, name tents, meeting receipts, and mailings for the WIA Attorney's Workgroup, the Veterans' Affairs (VETs) Committee, Employment and Training (E&T) Committee, Unemployment Insurance (UI) Committee and Interstate Benefits (IB) Subcommittee
  • Offers administrative support for assigned committees' annual conferences, coordinates background materials and briefing packages for national membership meetings and other national workgroups as assigned
  • Coordinate shipment and box all contents for NASWA Winter Policy Forum and NASWA Annual Conference.
  • Provides assistance to the hosting state for the NASWA Annual Conference
  • Assist meeting planner with logistics/meal planning for NASWA Winter Policy Forum and NASWA Annual Conference
  • Assists Executive Director in coordination and production of Board of Director's books
  • Manages office files
  • Produces and mails all committee nomination packages, collects nomination information, and enters into the database
  • Provides support to the National Labor Exchange
  • Provides information packages for new administrators
  • Oversees the ordering of all office supplies
  • Oversees copying of documents sent to State Services Organization (SSO) in building
  • Assist incoming employees with office keys, building/parking passes
  • (Upon NASWA employee departure) Collects keys, building, parking passes, and notifies respective organizations with agreements or leases to cancel passes.
  • Reconcile payments for meetings
  • Review contracts (ITSC) to make sure Executive Director has signed contracts

 

Support Team Responsibilities

  • Answers general telephone calls and greets visitors
  • Processes state mailings
  • Photocopies and faxes documents
  • Sets up in-house meetings, order AV equipment, and makes food arrangements
  • Provides administrative support for national membership conferences
  • Supports other team members with their committee meetings and conferences
  • Offers executive assistance when necessary
  • Assists callers with the NASWA website questions/issues, offers recommendations for website improvements
  • Provides all necessary support for various CESER projects- including mailings, meeting arrangement, etc.
  • Supports appropriate CESER contractors
  • Identifies supply needs and when appropriate orders office supplies
  • Offers recommendations for workflow process improvements
  • Assists state members in opening NASWA website accounts
  • Assists state members in registering for meetings

Jerry Pectol, SIDES Director
Direct Phone Number: (918) 213-0029  
jpectol@naswa.org
Staff Responsibilities
  • Provide monthly updates and respond to Ad Hoc requests for data and other information regarding SIDES to senior-level USDOL staff
  • Coordinate and provide technical and business support to States, Employers, and Third Party Administrators (TPAs) during the development and implementation of SIDES
  • Broker consensus agreements between states and employer/TPAs as necessary to facillitate implementation of SIDES.

J.D. Pinnix, Principal Program Analyst
Direct Phone Number: (202) 577-9360  
jdpinnix@naswa.org
Staff Responsibilities
  • Principle Program Analyst
  • Technical liaison to states
  • Use Case and Requirements development
  • Proposal evaluations
  • UI IT Modernization project support

Justin Prister, Accountant
Direct Phone Number: (202) 434-8028  
jprister@naswa.org
Staff Responsibilities
  • Accountant for NASWA and AJLA
  • Enhanced Membership Services Accounts Manager
  • Credit Card processing Manager
  • Meetings and Conferences accounting support
  • Support Liaison for Administration and Finance Committee
  • Assists in Contracts Management for NASWA

John Quichocho, Product Manager
Direct Phone Number: (202) 650-5165  
jquichocho@naswa.org
Staff Responsibilities
  • Manage the ITSC product line of software tools and services available to states including: OccuCoder, SDDS, Sharepoint Portal Services, Best Practices Repository, Claimant and Employer Message Products and the UI Website Prototype.
  • Support user groups for SDDS and OccuCoder
  • Gather and prioritize new features and enhancements of current ITSC products
  • Develop marketing strategies and tools to encourage states to adopt the products

Barbara Ramsey, UI Subject Matter Expert
Direct Phone Number: (202) 744-4630  
bramsey@naswa.org
Staff Responsibilities
  • Senior Program Analyst
  • UI Business Liaison to States
  • Proposal Evaluations
  • Business Process Analysis an Recommendations
  • UI IT Modernization Project Support

Scott Sanders, Executive Director
Direct Phone Number: (202) 434-8020  
ssanders@naswa.org
Staff Responsibilities
  • NASWA Chief Executive Officer
  • CESER Chief Executive Officer
  • Signing NASWA/CESER Contracts
  • National Labor Exchange Executive Committee Member
  • NASWA Board of Directors Liaison
  • U.S. Department of Labor Liaison
  • Federal Agency Liaison
  • Congressional Liaison
  • Public Liaison
  • Business and other Nongovernmental Organization (NGO) Liaison
  • Board Member of the UWC Foundation
  • President's Award Liaison

Cornelia Scruggs, Grant Accountant
Direct Phone Number: (202) 650-5157  
cscruggs@naswa.org
Staff Responsibilities
  • Manages grant reporting, analysis and tracking including budget development grant forecasting, and invoicing associated with each CESER/ITSC grant.
  • General accounting responsibilities related to CESER Grants and contracts.
  • Develops financial accounting reports for management, Board of Directors and ITSC Steering Committee.
  • Ensures organization and funding policies and procedures are followed
  • Interacts with appropriate external entities from USDOL and the State of Maryland.

John C. Sharkey, Part Time State Information Data Exchange System (SIDES) Business Manager
Direct Phone Number: (202) 744-2649  
jsharkey@naswa.org
Staff Responsibilities
  • Develop SIDES Strategic Plan
  • Develop SIDES Operational Budget
  • Design and Implement SIDES Participation Subscription Service and Costs for States
  • Transition Operation and Continued Development of SIDES to New Full time Project Manager

Bob Simoneau, Deputy Executive Director
Direct Phone Number: (202) 434-8021  
bsimoneau@naswa.org
Staff Responsibilities
  • Advise and assist Executive Director in leadership and management of NASWA and CESER operations
  • Perform Executive Director’s duties in absence of Executive Director
  • Veterans Affairs Committee Liaison
  • Senior Advisor on Salute to Leadership Program
  • Mark Sanders Award Liaison
  • Senior Advisor on Workforce Innovation and Opportunity Act Programs 
  • Senior Advisor on Employment Service Program
  • Senior Advisor on Veterans Employment and Training Programs
  • Member of Secretary of Labor’s Advisory Committee on Veterans’ Employment and Training, and Employer Outreach (ACVETEO)
  • Member STEMJOBS Council
  • Workforce Bulletin Contributor

Amanda Smith, Executive Administrative Assistant
Direct Phone Number: (202) 434-8047  
asmith@naswa.org
Staff Responsibilities
  • Monitor and facilitate the personnel recruitment process
  • Oversee and implement employee benefits programs; administer daily operation
  • Provide day-to-day guidance and support to staff regarding employee relation issues
  • Maintain employee personnel files
  • Maintain and update the employee personnel manual
  • Provide new employee orientation
  • Track staff work and leave time in the electronic timekeeping system
  • Construct annual human resource related reports
  • Assist with preparations for the Board of Directors meetings preparations
  • Assist the Executive Director and Deputy Executive Director with administrative and leadership tasks

Amy Smith, Project Manager
Direct Phone Number: (360) 701-2029  
amy.smith@naswa.org
Staff Responsibilities
  • UI Integrity Center of Excellence
  • Manage the development of the UI National Integrity Academy

Jewel Smith, Unemployment Insurance Subject Matter Expert
Direct Phone Number: (202) 440-3992  
Jewel.Smith@naswa.org
Staff Responsibilities
  • UI Business Liaison to States
  • Proposal Evaluations
  • Business Process Review and Analysis

William Starks, UI Integrity Subject Matter Expert
Direct Phone Number: (801) 556-2942  
wstarks@naswa.org
Staff Responsibilities
  • CESER UI Center of Integrity Subject Matter Expert
  • UI Integrity State Engagement Contact
  • BPC Subject Matter Expert

Lisa Stern, NLX Veteran Services Manager
Direct Phone Number: Not Displayed  
lstern@naswa.org
Staff Responsibilities
  • NLX Veteran Services Manager

Kirsten Stowe, ITSC Staff Assistant
Direct Phone Number: (202) 434-8018  
kstowe@naswa.org
Staff Responsibilities
  • Performs all support team responsibilities
  • Works with ITSC Director on technology projects for the Unemployment Insurance program
  • Reviews documents, legislation, policies, surveys and studies; conducts analysis and provides reports or synopsis for ITSC staff and members
  • Conducts special projects such as developing: creating searchable databases, spreadsheets, charts, and graphs for presentations
  • Serves as Human Resources contact: corresponds with job applicants, processes New Hires, trains and provides orientation, maintains time sheets, orders cellular equipment, and maintains an equipment inventory
  • Maintains ITSC projects in SharePoint
  • Offers meeting support for the ITSC Steering Committee and SIDES Training Sessions
  • Maintains ITSC Project Plans in MS Project and produces reports as required

Support Team Responsibilities

  • Answers general telephone calls and greets visitors
  • Processes state mailings
  • Prepares and ships Federal Express packages
  • Photocopies and faxes documents
  • Sets up in-house meetings, orders AV equipment, and makes food arrangements
  • Provides administrative support for national membership conferences
  • Supports other team members with their committee meetings and conferences
  • Offers executive assistance when necessary
  • Assists callers with the NASWA website questions/issues, offers recommendations for website improvements
  • Provides all necessary support for various CESER projects - including mailings, meeting arrangement, etc.
  • Supports appropriate CESER contractors
  • Identifies supply needs and when appropriate orders office supplies
  • Offers recommendations for workflow process improvements
  • Assists state members in opening NASWA website accounts
  • Assists state members in registering for meetings

Charlie Terrell, Operations Manager, National Labor Exchange
Direct Phone Number: (202) 434-8045  
cterrell@naswa.org
Staff Responsibilities
  • Manages daily operations of the NLX, including: Automated job order uploads and downloads; Problem resolution; and Hosted sites.
  • Responsible for NASWA Member l awareness of new and current NLX services, including: Organizes state and local staff presentations and webinars; Designs and disseminates marketing materials and articles; and Supports NLX analysis, testimony, communications.
  • NLX Social Media Manager and Social Jobs Partnership liaison.
  • Supports NLX Operations Committee.

Jim Van Erden, Senior Policy Advisor
Direct Phone Number: (202) 434-8027  
jvanerden@naswa.org
Staff Responsibilities
  • Senior Policy Advisor
  • ITSC Project Director
  • UI Actuarial Analysis
  • Survey Design
  • Statistical Analysis
  • Workforce Investment Act
  • Apprenticeship
  • Contract and Grant Administration
  • National Labor Exchange

Joseph Vitale, ITSC Director
Direct Phone Number: (202) 650-5151  
jvitale@naswa.org
Staff Responsibilities
  • ITSC Director
  • USDOL and ITSC Liaison
  • ITSC Steering Committee Liaison

Don Wehbey, Labor Market Information Director
Direct Phone Number: (202) 434-8024  
dwehbey@naswa.org
Staff Responsibilities
  • Labor Market Information (LMI) Committee Liaison
  • LMI Conference Liaison
  • Vladimir Chavrid Award, LMI Publications/Communications Awards Liaison
  • Workforce Information Council Liaison
  • Equal Opportunity (EO) Committee Liaison
  • EO Conference Liaison
  • William J. Harris Award Liaison
  • Bureau of Labor Statistics, Civil Rights Center, Employment and Training Administration Core Products and Services Grants Liaison
  • Projections Managing Partnership Member
  • Immigration Policy
  • NASWA web site




Affiliates

  • America's Job Exchange
  • American Institute for Full Employment
  • ADP
  • Capgemini
  •  Coffey Consulting, LLC
  • CSG Gvovernment Solutions
  • Deloitte Consulting
  • Equifax Workforce Solutions
  • Fast Enterprises
  • Logisys
  • Maher & Maher
  • National Payroll Reporting Consortium
  • Navient
  • On Point Technology, Inc.
  • Sagitec Solutions
  • Sivic Solutions Group
  • Thomas & Thorngren, Inc.
  • Title VI Consulting
  • W.E. Upjohn
  • Xerox