Frequently Asked Questions

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In the Registration Confirmation email you received from NASWA Meetings after registering for the conference, click "Event Summary" then click the "Unregister" button. Follow the instructions to finalize the cancellation of your registration.

If you do not have your confirmation email, please contact NASWA-Meetings@naswa.org to request a duplicate.

In the Registration Confirmation email you received from NASWA Meetings after registering for the conference, click "Event Summary" then click the "Substitute Registration" button and follow the instructions to substitute an attendee.

If you do not have your Registration Confirmation email, please contact NASWA-Meetings@naswa.org to request a duplicate.

You may indicate dietary restrictions during the conference registration process. Before the event, a NASWA representative may contact you if more information is needed to process your dietary restriction request.

You may indicate accessibility accommodation needs during the conference registration process. Before the event, a NASWA representative may contact you if more information is needed to process your accessibility accommodation needs.

In the Registration Confirmation email you received from NASWA Meetings after registering for the conference, click "Registration Invoice" to download your invoice/receipt.

If you do not have your confirmation email, please contact NASWA-Meetings@naswa.org to request a duplicate.

If you have a question about a specific NASWA meeting or event, please contact NASWA-Meetings@naswa.org.

All NASWA conferences require business casual attire.

Registrants who cancel or do not send a replacement will be billed the applicable registration fee: Ten (10%) percent of the registration cost or $50; whichever is greater, will be charged as a processing fee for cancellations/refunds requested on or before Tuesday, February 13, 2018. No refunds will be made for cancellation requests received after Tuesday, February 13, 2018.