This presentation was delivered by Steve Hine (MN) at the June 2019 NASWA Workforce & Labor Market Information Committee Meeting in Park City, Utah.

Presentation Kevin Burt, Unemployment Insurance Division Director, Utah Department of Workforce Services from the Motivating the Troops: Promising Practices for Retaining and Upskilling Staff workshop during the 2019 Workforce Summit and UI Directors' Conference in Boston, MA.