Interstate Connection Network (ICON) Unemployment Insurance Subject Matter Expert (SME)

National Association of State Workforce Agencies (NASWA)



The NASWA Subject Matter Expert will work with the NASWA ICON Director to assist in carrying out the on-going oversite of the current ICON vendor in addition to aiding with future modernization. S/he is charged with evaluating current business processes to ensure compliance with USDOL, rules and regulations; providing subject matter expertise to the NASWA ICON team as well as the UI IB Subcommittee, State Workforce Agencies (SWA) and federal partners.