UI Program Specialist

The U.S. Department of Labor Office of Unemployment Insurance (OUI) Division of UI Operations



  • Serves as an agency expert.
  • Provides authoritative advice and consultation to ETA officials and customers.
  • Recommends new approaches and alternatives to address current or anticipated problems.
  • Negotiates acceptable agreements to resolve conflicts and controversial disputes.
  • Elicits support of program officials, customers, and other concerned parties.
  • Provides leadership in formulating methods for getting results through cooperative efforts.
  • Develops and applies new methods and techniques to solve problems.
  • Studies new and proposed legislation and regulations to determine impact on the program.