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Concurrent Breakout Session: UI IT Modernization in a Post-Pandemic World – Lessons Learned and Moving Forward

Session

During the pandemic, UI IT Systems were challenged to be scalable and flexible in implementing new programs and technologies. In this session, states will share how the pandemic shifted their systems and modernization efforts to focus on improving service delivery, customer journey, fraud ...

Concurrent Breakout Session: All Systems Go!

Session

View Recording If you registered for the UI SIDES Seminar and need the password to view the session recording, please contact naswa-meetings@naswa.org The pandemic recession highlighted the value of SIDES integration, drawing the attention of many national employers and Professional Emp...

Unemployment Insurance - COVID-19 Resources

Members-Only COVID-19 Resources NASWA Members (state workforce agency personnel) have additional resources available for internal use only. This requires your NASWA Member login to access. Don’t have a Member Login? Create one now. State Information This page was last updated on [node:chan...

Concurrent Session: Sharpen Your Pencil: Preparing for the Next Recession

Session

The next recession may be right around the corner, has your state started to prepare? Now is the time to design your plan for success. Join us as we discuss promising practices, automation, caseload management, and staff training. Moderator Cara Hill, Benefits Administrator, Florida Depa...

New Interstate Program Coordinator and Federal Program Coordinator Orientation and Introductory Workshop (Repeat)

Session

Basic -Overview of the Interstate Benefits Program -Describe the groups that offer support for the Interstate and Federal program -Overview of the Combined Wages (CWC) Program -Describe the responsibilities of the Federal Program Coordinator (FPC) -Identify the various resources available ...