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Workforce IT Support Center (Workforce ITSC)

The Workforce ITSC, an initiative funded by the federal government and administered by NASWA, is committed to supporting all workforce and education system partners as they work collaboratively to meet current and future customer needs through the effective use of data, technology, and digital age practices. 

Workforce ITSC Services

  • Workforce Academy: Free self-paced online learning and virtual training opportunities.
  • Online Tools: Free self-service tools to leverage for project research and workforce insights.
  • Advisory Services: Specialized team of experts with comprehensive technical knowledge and WIOA subject matter expertise to support your state’s digital transformation efforts.

Who can access Workforce ITSC Services?

Workforce ITSC Services are open to government employees at all staffing levels supporting WIOA Titles I, II, III, and IV, as well as UI, TANF and SNAP programs.

This includes NASWA Members in State Workforce Agencies, as well as Government Partners in Federal and State Agencies. (i.e. - Department of Health & Human Services, Department of Education, Department of Vocational Rehabilitation, etc...)

Upcoming Events


 

Mastering dX Series: Upskilling Your Workforce for the Age of AI! 
Workforce Academy

Webinar: March 28, 2024 (12:30 - 1:15 PM ET)

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Featured Resource


 

Procurement PortalAccess Recent State Procurement Documents 
Online Tools  |  NASWA Account Required

A catalog of both competitive and non-competitive state procurement materials, such as active and archived Requests for Information (RFIs) and Requests for Proposal (RFPs). Find out what workforce products and services states are procuring to meet their WIOA IT needs.

Example: Is your state in the process of modernizing case management systems? Use the Procurement Portal to search for recent case management systems procurement material and download RFPs to see examples of procurement language. 

Collaborate with Workforce ITSC Staff.  Workforce ITSC can share the top lessons learned and connect you with peers in states that have recently modernized systems. If you don't have time to do the procurement research yourself, our staff is available to compile information on specific systems and insights from the Online Tools. Email witsc@naswa.org with inquiries.

 

Procurement Portal

Create a NASWA Account

A NASWA Member or Government Partner account is required to access Workforce ITSC's Workforce Academy and Online Tools.

Identify Your Account Type:

  • NASWA Members: Government Employees in State Workforce Agencies
  • Government Partners: Government Employees Supporting WIOA, TANF and SNAP programs in Federal and State Agencies. (i.e. - Department of Health & Human Services, Department of Education, Department of Vocational Rehabilitation, etc...)

Visit the Membership Tab to create your account today!

 

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