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Mastering dX: Partnering with IT for Workforce System Digital Transformation
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Workforce IT Support Center (Workforce ITSC)

The Workforce ITSC, an initiative funded by the federal government and administered by NASWA, is committed to supporting all workforce and education system partners as they work collaboratively to meet current and future customer needs through the effective use of data, technology, and digital age practices. 

Workforce ITSC Services

  • Workforce Academy: Free self-paced online learning and virtual training opportunities.
  • Online Tools: Free self-service tools to leverage for project research and workforce insights.
  • Advisory Services: Specialized team of experts with comprehensive technical knowledge and WIOA subject matter expertise to support your state’s digital transformation efforts.

Who can access Workforce ITSC Services?

Workforce ITSC Services are open to government employees at all staffing levels supporting WIOA Titles I, II, III, and IV, as well as UI, TANF and SNAP programs. This includes NASWA Members in State Workforce Agencies, as well as Government Partners in Federal and State Agencies. (i.e. - Department of Health & Human Services, Department of Education, Department of Vocational Rehabilitation, etc...)

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