From Go-Live to Steady State: Post-Production Support and Knowledge Transfer
Webinar Details
The UI Information Technology Support Center (UI IT Support Center), funded by the U.S. Department of Labor (USDOL), is hosting a webinar on Thursday, Aug. 6, 2026 at 2 p.m. ET.
Launching a new system is just the beginning. Join the UI IT Support Center for an informative webinar focused on post-production support and the critical steps needed to ensure a successful transition from implementation to long-term operational stability.
- Best practices for post-production support
- Managing issues and system stabilization after go-live
- Knowledge transfer and Organization Change Management (OCM) strategies for long-term success
- Lessons learned and recommendations for sustaining system performance
Whether you're preparing for a system launch or supporting an existing implementation, this webinar will provide practical guidance to help your team maintain a stable and successful operation.
Who Should Attend?
This session is designed for state business or technical teams involved in UI system modernization efforts. Please forward this webinar announcement to staff you feel could benefit from attending. This webinar is for members only.
The UI IT Support Center is funded by the USDOL.
