Masterclass Series: Accelerating Workforce Digital Transformation - Session 3

August 24, 2023
Register by August 01, 2023

Training Details

NASWA's Workforce ITSC is hosting a 4-part Masterclass Series event titled Accelerating Workforce Digital TransformationJoin us for Session 3 of the series on Thursday, August 24, 2023, from 1:00 - 4:00 p.m. (ET). By signing up, state teams commit to attend all four Masterclass sessions.


The world seems to move faster every day, and it’s harder than ever to keep up with the digital tools and trends affecting customers and organizations. This Masterclass Series does that hard work for you! Join past Masterclass instructors and workforce educators and innovators Rick Maher and Dr. David Eaves as they guide attendees forward utilizing the Workforce ITSC-Framework for digital transformation in workforce development.

This event is an interactive, team-based experience to prepare member states for digital transformation. All NASWA Member states are encouraged to apply. State teams will learn how to create a vision for digital transformation, define their current state and problems to be addressed, assemble the right team, and produce a specific action plan in their digital transformation journey. NASWA Member Agency representation is mandatory, along with a commitment to exploring, designing, implementing, or scaling digital transformation strategies.


Dr. David Eaves, Associate Professor/Deputy Co-Director, UCL Institute for Innovation and Public Purpose
Rick Maher, President/CEO, Adaptive Human Capital, LLC

Who Should Attend?

This event is open to State Teams from NASWA member agencies, WIOA state agency partners and workforce board executive staff. States should assemble a team of key staff representing WIOA programs program partners. State Team membership should reflect the nature of your digital transformation initiative, but could include some or all of the following representatives:

  • Educational Institutions including Community Colleges and Adult Education
  • Human Services
  • Labor Market Information
  • Local workforce development boards
  • Unemployment Insurance
  • Vocational Rehabilitation
  • Workforce Services
  • CIO or IT representative
  • Procurement representative


For questions regarding this class or the Masterclass Series, please contact


Session 4: September 7 (1:00 - 4:00 PM)

All times Eastern