Mastering dX: De-risking Digital Transformation by Focusing on the "Right Problem"

May 21, 2024
Register by May 21, 2024

Webinar Details

The Workforce ITSC 'Mastering Digital Transformation (dX)' monthly webinar series runs from February through August. The series explores critical roles and skills public workforce leaders need to champion digital innovation in service delivery while mitigating potential risks.

Join us for the May session, De-risking Digital Transformation by Focusing on the “Right Problem", co-sponsored with InnovateUS on Tuesday, May 21, 2024, 12:30 – 1:15 p.m. ET.


Beth Simone Noveck and Seth D. Harris, will explore how to best approach digital transformation in the nation’s workforce development system.

Discussion will center around the power of using data analytics and Human-Centered Design to understand areas ready for innovation as well as defining “the right problem”. Beth’s approach to find the “right problem” for initial focus will help leaders break through the confusion and focus on the work. Seth’s workforce background will help apply these principles to the most critical system areas.

Don’t miss the conversation and opportunity to ask your digital innovation questions to these two national-leading experts!


Rick Maher - President & CEO, Adaptive Human Capital


Beth Simone Noveck








Beth Simone Noveck - Director, The Governance Lab and The Burnes Center for Social Change at Northeastern University; Director, InnovateUS

Seth Harris








Seth D. Harris - Senior Fellow, The Burnes Center for Social Change at Northeastern University; Former top labor advisor to President Biden and Deputy Director of the White House's National Economic Council


This webinar series targets leaders and key staff of education and workforce system agencies.


For questions regarding this webinar series, contact witsc@naswa.org.

NASWA Workforce ITSC offers a range of services to support all workforce system partners, NASWA Members and Government Partners, as they work collaboratively to meet current and future customer needs. Learn more about Workforce ITSC: www.naswa.org/witsc