The Aligned Case Management Institute - Session 1

September 19, 2023
Register by August 18, 2023

Training Details

NASWA's Workforce ITSC along with the U.S. Department of Labor Employment and Training Administration’s Office of Workforce Investment (OWI)  is hosting a 4-part Aligned Case Management (ACM) Institute event titled Advancing the Effort TogetherJoin us for Session 1 of the series on Tuesday, September 19, 2023, from 11:00 a.m. - 1:00 p.m. (ET). By signing up, state teams commit to attend all four ACM Institute sessions and an additional state-specific session.


The Aligned Case Management (ACM) Institute, an initiative facilitated by the United States Department of Labor Employment and Training Administration’s Office of Workforce Investment (OWI) and NASWA’s Workforce Information Technology Support Center (Workforce ITSC), invites state teams to join a series of interactive sessions aimed at transforming and aligning case management systems.

The mission of the ACM Institute is to enhance service delivery and customer experience within the public workforce system through the creation of a replicable framework and an on-demand toolkit of resources, leveraging interoperable data and modern technology. Participants will have the opportunity to collaborate with industry leaders, prototype potential solutions, and design a state-specific action plan, contributing to the broader goal of modernizing workforce development practices.


Beth Kuhn, Workforce ITSC Consultant
Rick Maher, President/CEO, Adaptive Human Capital, LLC

Who Should Attend?

This event is open to State Teams from NASWA member agencies, WIOA state agency partners and workforce board executive staff.

  • Educational Institutions including Community Colleges and Adult Education
  • Human Services
  • Labor Market Information
  • Local workforce development boards
  • Unemployment Insurance
  • Vocational Rehabilitation
  • Workforce Services
  • CIO or IT representative
  • Procurement representative


For questions regarding this class or the ACM Institute, please contact


Session 2: October 5 (1:00 - 3:00 PM)
Session 3: October 12 (1:00 - 3:00 PM)
Session 4: October 26 (1:00 - 3:00 PM)

All times Eastern