Product and Tool Development

Driving Workforce Innovation with Trusted Solutions

At NASWA, we specialize in building scalable, secure, and user-friendly systems that transform data into actionable insights. With deep domain knowledge combined with technical expertise in data engineering, system architecture, and user experience design, our tools empower states and partners to make informed decisions and drive meaningful outcomes. Examples include:

Advanced Data Systems: NASWA designs and develops robust platforms that aggregate and analyze complex datasets, offering intuitive dashboards and visualizations to monitor trends and support strategic decision-making.
Fraud Detection and Benefit Program Databases: NASWA develops secure, centralized databases. Our team has a decades-long track-record of successful database deployment and operation. We have the technology and extensive expertise to securely store, host, and use sensitive program and third-party data to help states detect and prevent fraud and improper payments before they happen
Jobs Data and Labor Market Intelligence: Through the National Labor Exchange (NLx), NASWA delivers unmatched job feed quality and labor demand data. Our transparent processes, dynamic partnership portfolio, and connectivity to industry and workforce system stakeholders across the country ensure quality microdata and high-confidence insights that other providers can't match.

Whether you're seeking data-driven clarity, cutting-edge solutions, fraud and improper payment prevention guidance, resources, or user-centered tools, NASWA delivers the innovation and reliability you need to navigate the future.

Our Services

NASWA offers a range of specialized services designed to meet the evolving needs of government agencies and partners. From data infrastructure and utilization to AI-powered tools, our products and services are built to deliver impact, flexibility, and value.

Data Hub Infrastructure & System Development

We support the full lifecycle of data hub development, from requirements gathering and system design to implementation and ongoing enhancement. Our solutions enable secure, scalable data collection and user-designed interfaces and analytical tools that support improper payment detection and prevention.

Creation of Custom Job Search Microsites

NASWA creates branded job search microsites to help organizations target specific industries, initiatives, or audiences. These sites, powered by the NLx job feed and delivered through the NLx, are easily adapted to shifting priorities and legislative changes and can be launched from start to finish in a few weeks.

Enhanced Labor Exchange Functionality

We offer expanded capabilities for labor exchange systems, including add-on job search and recruitment features and tools like advanced job search filters, resume building, job matching, and integrations with unemployment insurance (UI) and case management systems. These enhancements are tailored to state-specific needs and workflows.

Labor Market Dashboards & Analytics

Our NLx Research Hub provides dynamic dashboards, job estimating tools, and in-depth analytics and research to improve understanding of labor demand trends. We also offer customized datasets and reports that are delivered in user-friendly formats without requiring technical expertise.

AI & Machine Learning Services

NASWA is pioneering AI applications in the UI and workforce space. Our services include:

Enterprise Large Language Model Development: Custom-trained language models using NASWA data to support UI modernization, report processing, resume matching, and more.
Predictive Tools: Prototypes like the “UI Adjudication Desk Aid” help states explore AI’s potential to support claims decisions and staff training.
AI Assistants: Tools for job application support, ETA report processing, and BAM rules training.
Skills Extraction, Taxonomy, and Skills-Based Solutions: Software-as-a-Service (SaaS) products and microservices extract, translate, and match skills from data sources like job postings and course catalogs, generate skills taxonomies, and power white-labeled “skillified” employer portals and dynamic career pathway building tools to support skills-based hiring models for employers and learning and employment record (LER) interoperability.

These AI solutions are designed to be cost-effective, customizable, and backed by NASWA’s domain expertise, offering states a trusted alternative to traditional vendors.

Our Work

Expand the dropdowns below to discover project highlights and explore what has been accomplished!

Unemployment Insurance (UI) Integrity Data Hub

Client: U.S. Department of Labor | 2015-Present

NASWA is partnered with U.S. Department of Labor to develop and operate the Integrity Data Hub (IDH), a centralized data collection and analysis system designed to support state workforce agencies in the proper administration of UI benefits. The IDH enables states to securely transmit UI claims data, including confidential and personally identifiable information (PII), for real-time analysis and cross-matching against other state’s UI data and third-party data sources, including U.S. Treasury payment records. This unique approach to national claim data collection and real-time analysis allow users to identify indicators of fraud and improper payments before payments are made. States enter into participation agreements to submit and receive data through the IDH and its associated functionalities.

Unemployment Insurance Online Data Dashboards

Client: U.S. Department of Labor | 2023-Present

In partnership with the U.S. Department of Labor, NASWA developed and hosts the UI Data Dashboard that uses state of the art visualization tools and technology to capture and report current and historical state and national level UI operations data and performance measures. This data dashboard allows program leaders at all levels to clearly see and compare their program data and measures against other states and national trends in one centralized, secure, and convenient location.

National Labor Exchange (NLx) Research Hub

Client: Gates Foundation | 2023-Present

The NLx Research Hub provides workforce development professionals, academic researchers, and other organizations that rely on labor market information with high-quality, transparent, real-time and historical data that represents the diversity of jobs available in the United States labor market; in addition to data visualizations and labor market indicators. In the future, the NLx Research Hub will provide additional self-service tools to workers and employers based on real world job opening information.

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