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Concurrent Breakout Session: The Enchanted Gatekeepers: How States Use ID Verification and Validation to Secure the Realm

Session

Tracks: Tech and UI The Enchanted Gatekeepers: How States Use ID Verification and Validation to Secure the Realm Uncover the secrets and charms of the enchanted gatekeepers that states use to grant access to trusted identities. Learn the art of creating a seamless and frictionless user ...

Concurrent Breakout Session: Customer Service Magic: Co-creating a Roadmap for an Aligned Customer-Centered Ecosystem of Supports and Services

Session

Tracks: Administrators, E&T, Tech, and UI Customer Service Magic: Co-creating a Roadmap for an Aligned Customer-Centered Ecosystem of Supports and Services Delve into the transformative power of alignment in Health, Human Services, and Labor systems to advance economic mo...

Concurrent Breakout Session: Once Upon a Time: Tales of UI IT Modernization

Session

Tracks: Tech and UI Once Upon a Time: Tales of UI IT Modernization Dive into the storybook of UI IT modernization, where magical transformations breathe life into outdated systems and user experiences are elevated to new heights. States will recount their adventures against legacy...

Accelerating Transition: Helping Military Veterans Identify and Launch Their Next Career

Session

Sharing insights from the Deloitte CORE programs for transitioning military veterans, this workshop will discuss ways to help transitioning veterans and military service members identify their unique strengths and experiences to define their personal brand, leverage career exploration and ...