NASWA's Unemployment Insurance IT Support Center
PARTNER WITH UI ITSC
Tailored services to meet your needs
State unemployment insurance IT projects demand a team with highly specialized knowledge, skills, and abilities. UI ITSC’s specialized staff have extensive experience and knowledge to support your state’s UI IT project efforts.
Let us help make your project a success!
ADVISORY SERVICES
UI IT Modernization Planning & Execution
- Strategic planning
- Business process reengineering
- RFI and RFP development: advisory, requirements, and procurement support
- Hands-on advisory assistance from development to implementation
- Collaboration and forums on best practices, lessons learned, and emerging technologies
Project Management Services
- Project planning and monitoring
- Risk, issues, and resources management
Maintenance & Support
- Large and minor enhancement projects
- Technology refresh and updates
- Architectural refactoring
- Service level agreements
- Change/configuration control management
EDUCATION & TRAINING
- Business Analyst Boot Camp for UI Subject Matter Experts
- Subject Matter Expert’s UI IT Modernization Survival Guide
- User Acceptance Testing Training
PRODUCTS & TOOLS
- State Unemployment Tax Act (SUTA) Dumping Detection System for reviewing wage records
- OccuCoder for job code matching
Email contact_us@itsc.org to receive more info on how we can help your organization.
*Your NASWA membership includes access to the UI ITSC Team. Additional services available for a fee.
