Remember when faxes were busy, mail rooms were behind, and employer calls were flooding the phone lines? The last recession put the need for automation in the spotlight.  This session will highlight some of the barriers employers face and promising solutions.

Moderator

 Lynsey Goins, Audit Manager, Arizona Department of Economic Security

Speakers

Karen Holett, Workforce Program Coordinator, Iowa Workforce Development

Christopher Moore, Acting SIDES/MIRA Administrator, Maryland Department of Labor