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Join us as we take a step back and discuss the many obstacles we faced during the pandemic and how those lessons learned are helping us grow stronger for the future. Our panel of state agencies and integrated partners will reflect on things that went right, and things that could have gone better, and how they are adjusting to the new normal.

Moderator

Pete Shipman, Director RES -Veterans and Targeted Populations Division, Oklahoma Employment Security Commission

Presenters

Gretchen Strebeck, Senior Director - UC Operations, Equifax Inc

Jorie Cummis, CEO, NSN Employer Services

Christopher Moore, SIDES Administrator, Maryland Department Of Labor

Caleb Walker, UC Specialist, Alabama Department of Labor

Jennifer Bertrand, Claims Processing Supervisor - SIDES Coordinator, Montana Department of Labor and Industry