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Thursday, April 20
10:15 am - 11:15 am

Concurrent Breakout Session: On the Right Track to Streamlining Processes

Edison North (2nd Floor)


Theme: Integrity Strategies / Topics

On the Right Track to Streamlining Processes

State workforce agencies have a lot of decisions to make when updating and streamlining their processes. Join us and learn how the Tiger Team is helping states review their current processes and make recommendations to increase overall performance and integrity. During this session, we will get an inside perspective of the evolution of adjudication protocols by a State to better utilize SIDES and hear from an Integrated Partner the upfront efforts they practice to obtain quality information upfront that helps streamline the entire fact-finding process.



Evan Littrell, Director, State Engagement, Integrity Center, NASWA


Kris Bowen, Lead Policy Analyst, Washington State Employment Security Department
Lauren Mann, Director of Client Services and Program Management, Industrial UI Services
Melanie McEwen, Task Director, UI Tiger Teams Projects, NASWA

NASWA Affiliates