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Thursday, April 20
1:45 pm - 2:45 pm

Concurrent Breakout Session: Benefit Charges & Promising Practices

Grand Hall Ballroom (1st Floor)


Theme: Exchanges / Promising Practices

Benefit Charges & Promising Practices

Engage with our panelists as they talk about processes that should be reviewed when implementing the Benefit Charges exchange.



Wendy Sanders, Benefits Services Consultant, Florida Department of Economic


Kathryn Broekemeier, SIDES E-Response Deputy Administrator, Kansas Department of Labor
Andrea Frederick, Director of Operations, Unemployment Tracker
Courtney Pontack, Senior Director, Claims Administration & Appeals, Michigan Health & Hospital Association

NASWA Affiliates