Tooling up for Integrity: How the Behavioral Insights Toolkit Can Help UI Agencies

November 17, 2021
Register by November 17, 2021

Webinar Details

The NASWA Integrity Center is hosting a webinar titled Tooling up for Integrity: How the Behavioral Insights Toolkit Can Help UI Agencies on Wednesday, Nov. 17, 2021, from 3 p.m. to 4 p.m. (ET).


The NASWA Integrity Center is set to launch its newly developed Behavioral Insights Toolkit. UI agencies can utilize its wide array of available resources to better understand how behavioral insights can improve integrity and customer compliance through targeted changes of program communications and processes.

In this webinar, you will learn about Behavioral Insights, why it's valuable to programs like UI and how the Toolkit can be useful to address challenges in your state.


Sara Hall Phillips, Behavioral Insights Project Manager, NASWA UI Integrity Center
Evan Littrell, Director State Engagement, NASWA
Dianne Spears, UI Subject Matter Expert, NASWA


  • UI Directors
  • UI Managers
  • Communications Directors


Contact your UI Integrity Center State Liaison for more details:

States in USDOL Regions 1 & 3

contact Chris Paquette cpaquette@naswa.org

States in USDOL Region 2 & 5

contact Maria Noble mnoble@naswa.org

States in USDOL Regions 4 & 6

contact Amy Banicki abanicki@naswa.org


Visit UI Integrity Center State Services for more information on state liaisons and to locate your state on the region map.

  • All webinars will be recorded and made available following the live presentation.
  • An email with a passcode to access the webinar will be sent two days prior to the event.