State Engagement Team
The State Engagement Team is your collaborative partner in improving unemployment insurance (UI) operations.
How can the State Engagement Team help you?
Whether you are navigating federal or state-funded grant opportunities or looking to improve operations, our tailored state services ensure you have the tools for success. Our team of experts is dedicated to supporting your state's UI program through:
- Confidential consultation services
- State project coordination and implementation
- Tools, resources and practical solutions
Priority Resources
Available to NASWA Members only. Login required.
Featured Weekly Reference Materials
Available to NASWA Members only. Login required.
UI Antifraud Strategic Plan Workbook
This workbook is designed to provide state UI agencies with an organized approach for the development and implementation of a comprehensive antifraud strategy. Aligning with best practices of the Government Accountability Office (GAO) and the United States Department of Labor (USDOL), the workbook provides exercises, tools, and resources states can use to assess their current antifraud capabilities, identify vulnerabilities, and develop targeted solutions.
Project Completion Report: Hawaii - Improved Document Processing - Electronic Document Upload
This report outlines how the Hawaii Department of Labor and Industrial Relations implemented a document upload feature within its unemployment insurance system to streamline document management and standardize processes across all offices.
Intervention Idea: Using Honesty Prompts and Implementation Intentions to Promote Claimant ...
This intervention idea summarizes a behavioral insights strategy developed for one or more states, as part of an engagement with NASWA. The intervention added language to the online weekly claim to prompt claimants to be honest about and compliant with UI work search requirements
Meet Your State Engagement Managers
You gain access to a trusted partner and resource for states. Our team can:
- Lead and serve as subject matter experts on state services and projects
- Facilitate state workgroups
- Coordinate state-to-state collaborations
- Engage state members with NASWA tools and services
