State Services

The UI Integrity Center's State Services provides you with the opportunity to collaborate one-on-one with UI Subject Matter Experts from across the country to assist your agency confidentially - virtually, or in person.

Serving as an on-demand extension of your staff, our State Liaisons work with you to help identify UI integrity issues within your state and strategize custom solutions to reach your goals.

An on-demand extension of your staff

Integrity Road Podcast

Introducing the Integrity Road Podcast

Show Me the Money Series

Co-hosts Maria Noble and Amy Banicki, Integrity Center Subject Matter Experts, take the wheel and guide listeners on the journey down Integrity Road.

In the first series "Show Me the Money", Maria and Amy are joined by three state agency guests to discuss relevant and useful processes, structure and policy that provided support during the pandemic and continues to do so in the recovery of improper payments.

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Note: Available to NASWA Members only. Login required.

Meet Your State Liaisons

Maria Noble

Region 5

Christine Paquette

Regions 1 & 3

Amy Banicki

Regions 2 & 4

Emily Savard

Region 6

Proven, Custom Solutions

Using their in-depth knowledge of specific UI integrity issues, State Liaisons collaborate with the Integrity Center's team of UI experts to develop confidential recommendations, plans of action, and tailored strategies proven successful in other states. State Liaisons protect your state's data and remain a trusted resource while working with you through the planning, implementation and evaluation of delivered action plans.


Customized Recommendations Provided

State Intensive Services

In support of our continuing efforts to help lower the national improper payment rate, we work closely with 10 identified states that have higher improper payment rates. This allows us to provide more concentrated in-depth services, combating each state's UI integrity issues head-on. These intensive services will produce sustainable solutions that benefit the selected states and will soon be tailored for agencies across the country.

The Integrity Center did a great job of establishing credibility with state staff to foster meaningful, engaging conversations.
- State UI Director

Continued Engagement

Connecting you to all of Integrity Center's programs, State Services creates an integrated approach for leveraging the Knowledge Exchange Library, Integrity Data Hub and National Integrity Academy in order to strengthen your state's skills and confidence in combating the improper payment rate and meeting all of your workforce system needs. 


Contact Us to Learn More