State Engagement Team

The State Engagement Team is your collaborative partner in improving unemployment insurance (UI) operations.

How can the State Engagement Team help you?

Whether you are navigating federal or state-funded grant opportunities or looking to improve operations, our tailored state services ensure you have the tools for success. Our team of experts is dedicated to supporting your state's UI program through:

  • Confidential consultation services
  • State project coordination and implementation
  • Tools, resources and practical solutions

Priority Resources

Available to NASWA Members only. Login required.

Featured Weekly Reference Materials

Available to NASWA Members only. Login required.

Project Completion Report: Washington - Intake Standard ...

This report describes how the Washington State Employment Security Department modernized their claims intake process documentation to enhance accuracy and efficiency.

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Employment Scams - A Guide for Jobseekers

This resource provides helpful information on how to recognize and avoid employment scams.

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How to Get More Insights Out of Community Surveys

This resource provides ideas for creating surveys that will provide meaningful results.

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Meet Your State Engagement Managers

You gain access to a trusted partner and resource for states. Our team can:

  • Lead and serve as subject matter experts on state services and projects
  • Facilitate state workgroups
  • Coordinate state-to-state collaborations
  • Engage state members with NASWA tools and services

Jamie Abbott

Regions 1 & 3

Amy Banicki

Regions 2 & 4

Maria Noble

Region 5

Emily Savard

Region 6