Integrity Data Hub

A United Front Against UI Fraud

Designed by the Integrity Center’s leading unemployment insurance (UI) experts, the Integrity Data Hub provides critical cross-matching functionality to combat the challenges and urgencies of UI fraud.

The more states actively engaging with the Integrity Data Hub, the greater the results for identifying interstate fraudulent activity.

Collaborative, One-of-a-Kind Integrity Data Hub

The secure, centralized platform brings state workforce agencies together in collective action to compare and analyze UI claims data for enhanced detection and prevention of fraud and improper payments.

The robust capacity of the Integrity Data Hub tools thrives on a collaborative approach, empowering agency staff to utilize the system to support the UI community nationwide while also being able to quickly identify fraud in their state.

Integrity Data Hub, Working Together, Advancing UI Integrity

 Participating States & Territories

53

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 Suspicious Actor Records Submitted by States

838.7k

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 UI Claims Submitted by States

145.8m

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 ID Verification Lookups Conducted for States

35.1m

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 Total Improper Payments IDH Assisted States in Preventing

$3.5 BILLION

 

All data reported as of April 2022

Data Hub Bi-weekly Calls

The Integrity Data Hub holds bi-weekly calls covering a variety of fraud identification topics. Calls are held every other Friday at 1:00 pm ET. If you are a NASWA Member (State Workforce Agency personnel) and interested in participating, contact IDHTeam@naswa.org.

Highlights from the June 17, 2022 call:

IDH Technical Updates
Prioritization

  • If you are sending sFTP lookups and getting the data returned in the CSV format you have to make sure you can receive more than one character in Field 11- Match Priority
  • If you are using webservice make sure you can receive more than one character in placeHolder 12
  • State Administrators can sign up to receive Priority Rule Detail by going into the IDH portal and turn on the Priority Rule Detail
    • Please contact IDH team at IDHTEAM@naswa.org for additional information.
  • Once completed you will receive the actual rule number in the bucket that triggered the priority

Suspicious Email Domain Enhancements

  • Any domain that is on the suspicious email domain list will be marked suspicious
  • Any domain that partially matches a known suspicious domain will be marked suspicious
  • Any domain that partially matches a valid domain will be marked suspicious
  • Any domain that starts with a number or ends with a foreign suffix will be marked as suspicious

IDH Resources added to Portal

  • You can now access these lists in the IDH Portal
    • Suspicious email domain list
    • Suspicious foreign suffixes list
    • Suspicious bank routing number list

There are new user and integration guides available on the State and Vendor SharePoint site with all the above enhancements

New NASWA Learning IDH Certification Program

Courses available to IDH Users, IDH Administrators, IT Staff, and UI Directors/Administrators

  • IDH 105 and IDH 405 are now available
    • IDH 105 is the Overview for IDH users
    • IDH 405 is for UI Directors and State Admins on how the IDH helps your state combat fraud
  • Access NASWA Learning through NASWA Portal: https://naswa.org

If you have any questions, concerns, or need assistance please contact your IDH POC or email idhteam@naswa.org

Check out the slide deck from this meeting, the most current IDH Guides and tons more information for states:

Access IDH Sharepoint

NASWA Members have access to information and materials through the Data Hub's Sharepoint site.

Can't access the Sharepoint site? Contact IDHTeam@naswa.org

Integrity Data Hub (IDH)

The IDH team now has three IDH program analysts to assist state workforce agencies with the implementation and utilization of the IDH. While all three analysts are available for any state, they have been assigned to regions as a point of contact. The three analysts and their assigned USDOL regions are:

Meet Your IDH Program Analysts

Mark Richmond

Regions 1, 4, & 6

Kendrah Gonzalez

Regions 2 & 5

Jerome Lord

Region 3

Fight Fraud with the Integrity Data Hub

The Integrity Data Hub is comprised of a unique set of tools that, when actively utilized by all U.S. states and territories, forms a powerful mechanism for detecting and preventing UI fraud in one robust system.

Suspicious Actor Repository
Participating states match current claims against this state-populated database of fraudulent and suspicious claims data. The repository leverages the investigative power of all states for the benefit of each state.
ID Verification
Powered by the Experian Precise ID solution, this powerful tool provides centralized ID verification for all claims in participating states.
Multi-State Claims
This critical tool allows participating states to submit current UI and PUA claims for cross-matching and receive notifications when potentially fraudulent claims are filed in multiple states.
Fraud Alerting
States share information on emerging fraudulent activity within a secure messaging platform. Registered users receive email notifications when Fraud Alerts and created and updated.
Foreign IP Addresses
Using a foreign IP detection tool, states can receive flags on claims filed from IP addresses outside of the U.S.
Suspicious Email Domains
Participating states receive flags on claims containing email domains frequently associated with fraudulent activity.
Data Analysis
As the only national database of state UI claims data, the Integrity Data Hub provides the unique ability to analyze national claims data and conduct cross-state analysis within the secure system.
Bank Account Verification
This service enables states to validate bank account ownership and status prior to making a UI benefit payment.

How it Works

The innovative hub supports a greater culture of integrity through a simple four-step process.

States implement the Integrity Data Hub and routinely submit claims data for cross-matching, analysis and alerting.

The Integrity Data Hub compares state data to multiple data sources and flags claims for further investigation.

States receive matching reports and investigate flagged claims prior to issuing payment.

After investigation, states share data on suspicious and fraudulent claims with the Integrity Data Hub for the benefit of other states.

Data Hub in Development

The Integrity Center is working to expand the Data Hub. Here's how:

  • Claimant bank account verification
  • State-specific Fraud Finder dashboards
  • Enhanced data analytics

Have questions or need assistance with rapid implementation?

Contact us