The purpose of the Model Claimant Handbook is to provide a guide for states that want to simplify and update their claimant handbook. The Model Handbook draws upon behavioral insights and document layout best practices to assist states in producing a handbook that is easy for claimants to ...
My Journey is a flexible platform for states and large workforce networks to seamlessly integrate data, websites and applications across multiple agencies and programs. Each individual’s journey is personalized based on their needs, desires and stage of life.