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Confluent - MA Virtual Town Hall Script

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Introductory Script for Virtual Town Hall meetings Hi, My name is Charlie, and I’ll be moderating today’s town hall on how to achieve a successful unemployment claim in Massachusetts. Thank you all for joining us today. I have few programing notes I wanted to start off with. To those of yo...

Suggestions for States on Claims Volume (ICON)

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As many of you are experiencing, we are seeing unprecedented volumes of initial claim filings in almost every state. This volume is putting an ever-increasing strain both on state systems and national systems such as ICON. Within ICON, UIQ is one of the first steps in the integrity process...