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Find your agency's strengths and gaps, choose your starting point, and set your action plan with this Workforce Information Technology Digital Transformation Roadmap.

NASWA supports states’ efforts to ensure the workforce system meets employers’ needs for a qualified workforce and promotes high quality employment and careers for workers. As administrators of the critical safety-net of unemployment insurance, NASWA members are in a unique position to rec...

NASWA Learning is dedicated to providing rigorous and relevant training programs to state workforce agencies. To assist NASWA in its mission to "enhance the state workforce agencies’ ability to accomplish their goals, statutory roles, and responsibilities," NASWA Learning offers a series o...

Fact-Finding & Adjudication Certificate Program: Interactive online lessons Learn or improve fact-finding skills No cost to states

A course on investigating UI fraud with four 2.5 hour sessions. Learn or improve investigative techniques.

CSG Government Solutions is a national leader in planning, managing, and supporting complex projects that modernize the information technology and business processes of large government programs. Since 1997, we have applied our expertise, innovation, and results-oriented mindset to the mos...

Labor agencies are under pressure from the US Department of Labor and constituents to improve the overall timeliness of benefit payments to those claimants requiring government assistance. Our goal at RSI is to help the labor agencies streamline their operations and improve overall service...

NASWA Learning - Management One-Pager Enhance your team's performance with NASWA Learning Trainings that reduce errors, save time, and conserve resources Learning opportunities that facilitate better integration of your new staff Insights that can lower improper payment rates Resources to ...