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SIDES Processing Strategies State workforce agencies have a lot of decisions to make when developing SIDES processes. There are multiple points where automation can help streamline claim flow. During this session, we will get an inside perspective the how the processes can vary by state a...

Expanding the Diversity of SIDES The label says, “One Size Fits All”, but does it really? There are always exceptions. Professional Employer Organizations (PEOs) and temporary staffing agencies have unique characteristics when it comes to unemployment. This panel will be discussing some o...

Lunch: Cash and Carry Lunch items will be available to SIDES attendees for purchase at per diem prices.

SIDES Welcome Michael Burke, SIDES Operations Committee Chair and Unemployment Compensation Bureau Director, New Hampshire Employment Security Presentation of the Colors Roosevelt High School Marine Corps Junior Reserve Officers’ Training Corps Welcome from your Hosts Julianne Whitney...

Unshakable: Confidence in Uncertainty Change and uncertainty can bring about feelings of frustration, anxiety, and lack of focus. It is difficult to make confident decisions, work as a team, gather self-motivation, or empower others when these emotions rock us. YET – we still need to get...

Delving Into Improper Payments & Promising Practices Investigate improper payment trends with NASWA’s Integrity Center Team. Then join us in an open discussion about how SIDES and the Integrity Data Hub (IDH) can assist with prevention and detection. PRESENTERS: Jamie Abbott, SIDES ...

Stepping Through the SIDES Archway Join the NASWA SIDES Team and the SIDES Operations Committee as we navigate the ins and outs of SIDES. During this session, we will explore the paths of SIDES, the work of the SIDES Operations Committee, and system advancements. PRESENTERS: Jamie Abbot...