Generative AI Training

NASWA and Microsoft Philanthropies are working together to offer no-cost training on leveraging AI tools. This initiative equips staff with the skills needed to use Generative AI through the Microsoft Generative AI Guide for Career Coaches and interactive online training. Participants will be empowered to:

Increase efficiency by automating repetitive tasks and streamlining workflows.
Enhance service delivery by dedicating more time to personalized client interactions.
Improve career guidance by utilizing AI to identify skills, suggest career paths, and facilitate job matching.

Webinar Trainings

GenAI for Managers

Tuesday, March 11 (FULL)

This webinar is best suited for managers who oversee staff supporting WIOA, UI, TANF, and SNAP programs, as well as frontline worker supervisors, team leads, career center managers, and workforce development program leaders.

Capacity for this webinar has been reached.

GenAI for Frontline Staff

All four webinars will each feature the same training content.

Thursday, March 20 (FULL)
Wednesday, April 23 (FULL)
Thursday, May 8 (FULL)
Tuesday, June 10 (FULL)

This webinar is best suited for frontline workers who interact daily with customers, job seekers, employers or claimants in WIOA, UI, TANF and SNAP programs and services.

Capacity for this webinar has been reached.

Microsoft Online Learning

Through AI Skills Navigator, Microsoft provides free access to learning resources, encompassing LinkedIn Learning, Microsoft Learn, videos and content from partner organizations. Explore curated learning paths tailored for organizational leaders and frontline staff below.