Workforce Academy

The Workforce Academy by Workforce ITSC delivers skill-building learning opportunities tailored to enhance capacity and adaptability within workforce and education systems, drawing upon the expertise of ecosystem stakeholders, as well as digital government and technology industry leaders.

Learning Opportunities

The Workforce Academy offers no-cost learning opportunities designed to fit into your schedule:

  • Live Webinars
  • On-Demand Online Learning
  • Virtual Instructor-Led Training Events

Who can participate in the Workforce Academy? 

Workforce Academy offerings are available at no cost to all government employees supporting WIOA Titles I, II, III, and IV, as well as UI, TANF and SNAP programs. This includes NASWA Members in State Workforce Agencies, as well as Government Partners in Federal and State Agencies. (i.e. - Department of Health & Human Services, Department of Education, Department of Vocational Rehabilitation, etc...)

Current Offerings

Generative AI Training

NASWA and Microsoft Philanthropies are working together to offer no-cost training on leveraging AI tools. This initiative equips staff with the skills needed to use Generative AI through the Microsoft Generative AI Guide for Career Coaches and interactive online training. Learn more.

Aligned Case Management Institute

The ACM Institute supports states in aligning case management systems, enhancing service delivery and improving the customer experience in the public workforce system. The newly released ACM Toolkit provides practical frameworks, resources, and actionable guidance to help states align their case management systems and improve service delivery.  Learn more. 

Online Learning | NASWA Account Required

The Workforce Academy delivers no-cost curriculum of online learning, through NASWA Learning, designed to support workforce and education professionals seeking to upgrade skills, make career advancements or initiate a career path change.

Choose what works best for you! Take one lesson or complete all lessons for NASWA certificates.

Workforce Academy Curriculum Available:

How to Enroll in NASWA Learning

Step 1: Login or Create a NASWA Account

Identify Your Account Type:

  • NASWA Members: Government Employees in State Workforce Agencies
  • Government Partners: Government Employees Supporting WIOA, TANF and SNAP programs in Federal and State Agencies. (i.e. - Department of Health & Human Services, Department of Education, Department of Vocational Rehabilitation, etc...)

Visit the Membership Tab or click the button below to create an account.

Create Your NASWA Account

How to Enroll in NASWA Learning

Step 2: Enroll in NASWA Learning

Access NASWA Learning:

Enroll in Curriculum:

Enroll in NASWA Learning