Workforce Academy
The Workforce Academy by Workforce ITSC delivers skill-building learning opportunities tailored to enhance capacity and adaptability within workforce and education systems, drawing upon the expertise of ecosystem stakeholders, as well as digital government and technology industry leaders.
Learning Opportunities
The Workforce Academy offers no-cost learning opportunities designed to fit into your schedule:
- Live Webinars
- On-Demand Online Learning
- Virtual Instructor-Led Training Events
Who can participate in the Workforce Academy?
Workforce Academy offerings are available at no cost to all government employees supporting WIOA Titles I, II, III, and IV, as well as UI, TANF and SNAP programs. This includes NASWA Members in State Workforce Agencies, as well as Government Partners in Federal and State Agencies. (i.e. - Department of Health & Human Services, Department of Education, Department of Vocational Rehabilitation, etc...)
Current Offerings
State Roundtable: Exploring Common Intake and Referrals
November 19 from 2 p.m. to 3:30 p.m. ET Arkansas, Utah, and Pennsylvania will demonstrate innovative approaches to streamlining the customer journey through common intake during this virtual roundtable. This event is ideal for state government staff supporting WIOA, SNAP, TANF, and UI programs. Learn More
Aligned Case Management Institute
The ACM Institute supports states in aligning case management systems, enhancing service delivery and improving the customer experience in the public workforce system. The newly updated ACM Toolkit provides practical frameworks, resources, and actionable guidance to help states align their case management systems and improve service delivery. Learn more
Online Learning | NASWA Account Required
The Workforce Academy delivers no-cost curriculum of online learning, through NASWA Learning, designed to support workforce and education professionals seeking to upgrade skills, make career advancements or initiate a career path change.
Choose what works best for you! Take one lesson or complete all lessons for NASWA certificates.
Workforce Academy Curriculum Available:
How to Enroll in NASWA Learning
Step 1: Login or Create a NASWA Account
Identify Your Account Type:
- NASWA Members: Government Employees in State Workforce Agencies
- Government Partners: Government Employees Supporting WIOA, TANF and SNAP programs in Federal and State Agencies. (i.e. - Department of Health & Human Services, Department of Education, Department of Vocational Rehabilitation, etc...)
Visit the Membership Tab or click the button below to create an account.
How to Enroll in NASWA Learning
Step 2: Enroll in NASWA Learning
Access NASWA Learning:
- Visit NASWA Learning Page
- Click "Access NASWA Learning" Button
- Select "Create an Account"
Enroll in Curriculum:
- Use the Catalog to search available Curriculum
- Workforce Academy coursework is found in the "Workforce Professional" learning path and can be filtered by "Workforce ITSC" tag or "WITSC" curriculum code.
