AI Solutions in Action
Webinar Details
NASWA invites its members to its newest webinar series AI Solutions in Action. The third webinar in the series is scheduled for Wednesday, February 18, 2026, from 3:00-4:00 p.m. ET.
Overview
In this session, we spotlight the Virginia Employment Commission’s (VEC) innovative use of AI-generated explainer videos. Discover how these dynamic videos are transforming the unemployment insurance experience by guiding claimants through key processes and resources on the VEC website. From filing claims to understanding eligibility, learn how AI-driven content simplifies complex steps, improves accessibility, and enhances user confidence in navigating critical services.
Presenters
- Susan Landis, Benefits Director, Virginia Employment Commission
- Kerri O'Brien, Director of Communications, Virginia Employment Commission
Who Should Attend?
This webinar is only open to NASWA Members (A Member is a state workforce agency employee or NASWA staff).
Registration Deadline
The deadline to register for this webinar is February 18, 2026, or earlier if capacity is reached.
