Masterclass Series: Transformation in the Digital Age
Participate in the Masterclass Series to help lead your organization through a changing and increasingly digital world. The series is designed for workforce and education leaders and those responsible for delivering new and better customer services.
Get INSPIRED: through Voices of the System
Hear system stakeholders share insights about the vision for digital transformation.
Get PREPARED: by completing a Quick Start Action Tool (QSAT)
Discover how you can start or continue your digital transformation journey.
Take Stock
To move strategically, use the QSAT to identify where you are and where you want to go as an organization and as a system.
- The QSAT provides insights on where your organization stands along the digital transformation framework: Urgency, Vision, Discovery, Design and Value Delivery.
Create a Roadmap
Once you have completed the QSAT, you will receive a summary report of the results.
- Review the results to identify strengths, gaps, leverage points, recommended resources.
Quick Start Action Tool Digital Transformation Roadmap
Questions? Contact the Workforce IT Support Center at witsc@naswa.org

Digital Transformation Framework
Get ENGAGED: with Live Learning Events
Meet virtually with world-class instructors and peers to build your capacity for transformation in the digital age.
Setting the Stage for Transformation
Part 1: March 22, 2022
Part 2: March 24, 2022
Applying Digital Age Practices and Tools
Part 1: May 3, 2022 | Part 2: May 5, 2022
Part 3: May 12, 2022 | Part 4: May 13, 2022
Solving Public Problems: Innovation for the Workforce Ecosystem
Part 1: Jan. 19, 2023 | Part 2: Jan. 24, 2023
Part 3: Feb. 1, 2023
More Learning Resources
Browse valuable resources as you create and navigate the digital transformation road ahead
- Digital Transformation for Workforce System leaders (Online Learning Course)
- Curated Articles and Research: Digital Transformation