Masterclass Series: Accelerating Workforce Digital Transformation

Participate in the Masterclass Series to help lead your organization through a changing and increasingly digital world. The series is designed for workforce and education leaders and those responsible for delivering new and better customer services.

Get INSPIRED: through Voices of the System

Hear system stakeholders share insights about the vision for digital transformation.

WATCH: NASWA President & CEO Scott B. Sanders


Get PREPARED: by completing a Quick Start Action Tool (QSAT)

Discover how you can start or continue your digital transformation journey.

Take Stock

To move strategically, use the QSAT to identify where you are and where you want to go as an organization and as a system.

Create a Roadmap

Once you have completed the QSAT, you will receive a summary report of the results.

  • Review the results to identify strengths, gaps, leverage points, recommended resources.

Quick Start Action Tool Digital Transformation Roadmap


Questions? Contact the Workforce IT Support Center at 

Urgency, Vision, Discovery, Design, Value Delivery

Digital Transformation Framework


Get ENGAGED: with Live Learning Events

Meet virtually with world-class instructors and peers to build your capacity for transformation in the digital age.

Masterclass Series: Accelerating Workforce Digital Transformation

Session 1: August 10, 2023 | Session 2: August 17, 2023 | Session 3: August 24, 2023 | Session 4: September 7, 2023

Join past Masterclass instructors and workforce educators and innovators Rick Maher and David Eaves as they guide attendees forward utilizing the Workforce ITSC framework. Using knowledge gained in the first three Masterclass events in 2022, participants will learn how to create a vision for digital transformation, define their current state and problems, assemble a team, and produce a specific action plan in their digital transformation journey.

NASWA Member Agency representation is mandatory on each state team. Once each state team has been approved, login information will be communicated.



More Learning Resources

Browse valuable resources as you create and navigate the digital transformation road ahead