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Masterclass Series: Transformation in the Digital Age

Participate in the Masterclass Series to help lead your organization through a changing and increasingly digital world. The series is designed for workforce and education leaders and those responsible for delivering new and better customer services.

Get INSPIRED: through Voices of the System

Hear system stakeholders share insights about the vision for digital transformation.

WATCH: NASWA President & CEO Scott B. Sanders

Click here for the full library of videos!

 

Get PREPARED: by completing a Quick Start Action Tool (QSAT)

Discover how you can start or continue your digital transformation journey.

Take Stock

To move strategically, use the QSAT to identify where you are and where you want to go as an organization and as a system.

  • The QSAT provides insights on where your organization stands along the digital transformation framework: Urgency, Vision, Discovery, Design and Value Delivery.

Create a Roadmap

Once you have completed the QSAT, you will receive a summary report of the results.

  • Review the results to identify strengths, gaps, leverage points, recommended resources.

Quick Start Action Tool Digital Transformation Roadmap

 

Questions? Contact the Workforce IT Support Center at witsc@naswa.org 

Urgency, Vision, Discovery, Design, Value Delivery

Digital Transformation Framework

 

Get ENGAGED: with Live Learning Events

Meet virtually with world-class instructors and peers to build your capacity for transformation in the digital age.

Setting the Stage for Transformation

Part 1: March 22, 2022
Part 2: March 24, 2022
 

Instructor: Rick Maher
Join workforce system veteran Rick Maher as he shares his model for organizational agility. Using an online assessment and a structured learning program, the virtual sessions help individuals and their organizations develop the mindset necessary to become more agile in the digital age.

Applying Digital Age Practices and Tools

Part 1: May 3, 2022 | Part 2: May 5, 2022
Part 3: May 12, 2022 | Part 4: May 13, 2022
 

Instructor: David Eaves
Learn about the digital government toolset necessary for all public leaders today from international thought leader and educator David Eaves. Participants will explore what is different about leading in this era and the importance of digital age practices and tools to rapidly and continually improve and/or transform government services and policies.

Solving Public Problems: Innovation for the Workforce Ecosystem

Part 1: Jan. 19, 2023 | Part 2: Jan. 24, 2023
Part 3: Feb. 1, 2023

Instructor: Beth Simone Noveck
The Digital Age has brought about change and opportunity to the world of work and education. Public innovator and Northeastern University Professor Noveck will explore how workforce-education system leaders can leverage data, technology, and a new skillset to innovate the way they operate.

More Learning Resources

Browse valuable resources as you create and navigate the digital transformation road ahead