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Cybercrime has surged across the US with notable increases in government programs. Unemployment Insurance (UI) is no exception. Many state agencies have seen a marked increase in identity theft and instances of phishing and smishing activity. This increase in cybercrime has resulted in man...

The COVID-19 Playbook State Survey Report provides details of the state responses received from a survey launched in February 2021. The Report presents the information in four main sections: • PUA Overpayment Waivers; • MEUC; • Additional Survey Topics; and • Documents Provided by States. ...

This document reviews information from the Communications Committee quarterly call on March 12, 2021, with representatives from Facebook regarding fraud occurrences on state workforce agency Facebook pages. It contains information, resources, and tips from Facebook on how to address fraud ...

Colorado is utilizing a Robotic Process Automation (aka bot) to potentially address MEUC claims. This document includes a copy of the wage process flow the bot will be utilizing when it goes live.

Overpaid unemployment benefits must be fully repaid. However, the debt may be waived for a period of time if you meet all criteria set by law and rule. The Oregon Employment Department will deny your request for waiver if you give inaccurate or incomplete information, or fail to provide su...

The Oregon Employment Department is using this form to collect information from individuals to help determine whether federal law will allow a waiver for the overpayment.

Oregon permanent statute and administrative rule prior to the pandemic.

This document exhibits the screens for MEUC certification in Kentucky.

Maine Department of Labor: The purpose of this Standard Operating Procedure (SOP) is to provide guidance on granting waivers of overpayments of UI, DWB, TRA, EB, and UCX/FE Benefits created during or as a result of the COVID-19 Pandemic, as well as overpayments on PEUC, FPUC, PUA, and LWA.

This implementation information comes from Recording Academy and includes a letter to potentially help states navigate implementation and the required notification process to claimants, as well as offering assistance to help spread awareness of the program to the public.