WyCAN in the Cloud
Damion Strommer's (Wyoming Department of Workforce Services) presentation from the UI is LIVE in the Cloud (IT Track) workshop at NASWA's 2017 National UI Directors' Conference and IT/Legal Issues Forum.
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Showcase of Opportunities: UI Integrity Center
Jim Van Erden and Randy Gillespie's (NASWA – Integrity Center) presentation from the Focus On Integrity Plenary Session at NASWA's 2017 National UI Directors' Conference and IT/Legal Issues Forum.
FIRRE 3.0: The Florida Identity Theft Solution
Patrick Lange's (Florida Department of Economic Opportunity) presentation from the Closing Plenary Session at NASWA's 2017 National UI Directors' Conference and IT/Legal Issues Forum.
New Hampshire Worksearch Best Practices
Dianne Carpenter's (New Hampshire Employment Security) presentation from the Worksearch and RESEA Best Practices (UI Track) workshop at NASWA's 2017 National UI Directors' Conference and IT/Legal Issues Forum.
Texas Process - UI Claimant Work Search
Chuck Ross' (Texas Workforce Commission) presentation from the Worksearch and RESEA Best Practices (UI Track) workshop at NASWA's 2017 National UI Directors' Conference and IT/Legal Issues Forum.
Nebraska’s Reemployment Strategy
Nellie Spangler's (Nebraska Department of Labor) presentation from the Worksearch and RESEA Best Practices (UI Track) workshop at NASWA's 2017 National UI Directors' Conference and IT/Legal Issues Forum.
ETA 581 – The Montana Experience
Sandy Bay's (Montana Department of Labor and Industry) presentation from the ETA 581 Contributions Operations Reporting: If You Don’t Get it...You Don’t Get it. (UI Track) workshop at NASWA's 2017 National UI Directors' Conference and IT/Legal Issues Forum.
ETA 581 Contribution Operations
Patrick Holmes' (USDOL) presentation from the ETA 581 Contributions Operations Reporting: If You Don’t Get it...You Don’t Get it. (UI Track) workshop at NASWA's 2017 National UI Directors' Conference and IT/Legal Issues Forum.
Managing Performance - It Starts with the Call Center
Jim Hegman's (Minnesota Department of Employment and Economic Security) presentation from the Customer Focused. Performance Driven.(UI Track) workshop at NASWA's 2017 National UI Directors' Conference and IT/Legal Issues Forum.
Contact Center Self-Service & Unique Partnerships
Warren Lenfant (Florida Department of Economic Opportunity) presentation from the Customer Focused. Performance Driven.(UI Track) workshop at NASWA's 2017 National UI Directors' Conference and IT/Legal Issues Forum.
