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Planning for unknown economic cycles is a significant challenge, particularly in times of reduced budgets. Hear from three states on what they have done to monitor and plan for changes in the economy. Topics include what economic data to watch, how to monitor data, preparing for changes in...

There are many innovations in how states are communicating labor market information data. This panel will showcase promising practices from states where the communications and labor market information teams are working together to dynamically communicate their data, including the use of dy...

Join attorneys and other experts for a discussion about the legal aspects of information technology in unemployment insurance programs including states working together in consortia. Moderator: Doug Werth, Lead Deputy Attorney General, Idaho Department of Labor Panelists: Lou Ansaldi, Te...

In a rapidly changing technology environment, it can be difficult to know whether a vendor’s digital product is truly the best, cheapest, or fastest solution to meet your agency’s needs. Does it feature human-centered, modular design? Is an agile development agreement included? Does it hav...

Come prepared to share your own promising practices for UI Tax. Learn about revamping audit practices and combatting misclassification and questionable employer tax practices to achieve results. Moderator: Mike Miller, Unemployment Insurance Chief of Tax, Utah Department of Workforce Ser...

For more than two years now, the Integrity Center has been visiting states to observe what is working and where they can improve in their individual integrity efforts. Valuable insights and information have been gleaned and we are eager to share information to improve integrity operations ...

The Workforce Innovation and Opportunity Act is critical for low-income workers, many of whom face barriers to engaging in work and educational opportunities. With smart partnerships, good strategies, and wise investments, states can leverage WIOA to help low-income adults and youth improv...

Microservices promote the sharing of independent components across systems. Idaho developed the ICON Relay as a microservice. This year, Mississippi will be the first state to set up the ICON Relay as a microservice between the two states with different UI systems. Once completed, the iUS ...

How is your workforce agency using technology to drive better customer service, improve service delivery, and increase performance? Join technology pre-conference attendees and NASWA staff for an open forum to learn from your peers on where they see technology going in supporting the workf...

With thousands of online recruitment tools available in a constantly-changing labor market, jobseekers often struggle with where and how to begin the job search process. The good news: through the National Labor Exchange (NLx) partnership, your agency is already equipped to deliver high-qu...