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Technology Committee Meeting November 09, 2023

Meeting
The Technology Committee will be meeting virtually on Thursday, November 9, 2023, from 1:00 p.m. to 4:00 p.m. ET. Meeting information will be distributed to Committee members and invited guests. For more information on the meeting, please contact John Quichocho or Amy Hiltunen.

Texas Larry the Chatbot

Document
With two vendor partners (Accenture and Amazon Web Services), the Texas Workforce Commission (TWC) launched a cloud-based automated virtual assistant/chat bot to engage Texans in a new way. Agency staff and vendor partners met the challenge of setting up the bot in just four days. It is