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Minutes from the February 2020 Communications Committee Meeting held on February 13, 2020 in Washington, DC

NASWA Learning is dedicated to providing rigorous and relevant training programs to state workforce agencies. To assist NASWA in its mission to "enhance the state workforce agencies’ ability to accomplish their goals, statutory roles, and responsibilities," NASWA Learning offers a series o...

Fact-Finding & Adjudication Certificate Program: Interactive online lessons Learn or improve fact-finding skills No cost to states

Approved Meeting Notes - NASWA Unemployment Insurance Committee Meeting - December 9, 2020

Prior to the COVID-19 pandemic and recession, every state workforce agency was facing pressing operational and policy issues that research insights could help address. The recession and jobs crisis have only increased their need and desire to use timely data to better understand local labo...

Colorado is utilizing a Robotic Process Automation (aka bot) to potentially address MEUC claims. This document includes a copy of the wage process flow the bot will be utilizing when it goes live.

A course on investigating UI fraud with four 2.5 hour sessions. Learn or improve investigative techniques.

UIPL 16-20, Change 4: Continued Assistance to Unemployed Workers Act of 2020-Pandemic Unemployment Assistance (PUA) Program: Updated Operating Instructions and Reporting Changes

Approved Meeting Minutes for the virtual December 2020 Board of Director's Meeting

The 2021 State of the Workforce Report focuses on how the workforce agencies in all 50 states, the District of Columbia, and the U.S. Virgin Islands responded to assist American workers through one of the worst economic downturns our country has experienced. Throughout the COVID-19 pandemi...