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Dennis Wimer, Deputy Commissioner, Field Operations, Indiana Department of Workforce Development, and several NASWA staff, met with USDOL officials from both the unemployment insurance and workforce development offices on Monday, July 21 to discuss performance measurement in the workforce

In This Issue: Workforce Innovation and Opportunity Act Signed into Law, Administration Releases Review of Job-Training Programs Senate Committee on Appropriations Releases Labor, HHS, Education Draft Bill, but Continuing Resolution Expected in September USDOL and ITSC seek Cloud Computing...

Please click the PDF above for a detailed description of appropriations for FY 2014 and FY 2015 USDOL programs.

On Tuesday, July 22, President Barack Obama signed the Workforce Innovation and Opportunity Act (WIOA) into law, formally overhauling and reauthorizing the expired Workforce Investment Act of 1998. The President signed WIOA following swift passage and overwhelming bipartisan support for th...

The role of (digital) technologies in back-offices and the underlying processes. We focus on digitalization and integration of systems, new IT applications and plans in this area. Service Delivery The role of (digital) technologies in front-offices; service delivery and customer contact...

The role of data and measurement. It breaks down in three key sections: (i) setting goals and defining key performance indicators to measure the PES’ performance; (ii) collecting data, either by extracting it from IT systems or otherwise; and (iii) the use of analytics to analyze data and ...

Develop a road map to advance the areas of success for Public Employment Services. Understanding employers needs, good quality and well trained staff, digital technologies and managing performance of services to employers.

David Rosas, SCL/LMK Dulce Baptista, SCL/LMK