Search

How is your workforce agency using technology to drive better customer service, improve service delivery, and increase performance? Join technology pre-conference attendees and NASWA staff for an open forum to learn from your peers on where they see technology going in supporting the workf...

The Integrity Data Hub (IDH) has proven to be a very successful and vital tool for states in the detection and prevention of UI fraud and improper payments. States who have implemented the Data Hub have prevented the loss of over $7.9 million (in total) of improperly paid UI benefits over ...

Microservices promote the sharing of independent components across systems. Idaho developed the ICON Relay as a microservice. This year, Mississippi will be the first state to set up the ICON Relay as a microservice between the two states with different UI systems. Once completed, the iUS ...

In a highly technical world, ensuring accessibility to online and digital resources is crucial. Accessible technology and inclusive design not only benefit users with disabilities but can benefit everyone. Panelists will discuss best practices, laws, and regulations (i.e. ADA, Section 508)...

With thousands of online recruitment tools available in a constantly-changing labor market, jobseekers often struggle with where and how to begin the job search process. The good news: through the National Labor Exchange (NLx) partnership, your agency is already equipped to deliver high-qu...

Discussion of current policy issues and hot UI legal topics with USDOL. Moderator: Nicholas S.J. Olivencia, Legal Counsel, Iowa Workforce Development  

On Friday, December 6th South Dakota Governor Dennis Daugaard appointed Marcia Hultman to serve as Secretary of the South Dakota Department of Labor and Regulation. Hultman has served as the interim secretary since former South Dakota Department of Labor and Regulation Secretary Pam Robert...

Through an agreement recently signed with The Liaison Capitol Hill, NASWA is pleased to announce it is able to make hotel rooms at the prevailing government per diem room rate available to state workforce agency administrators and their staff planning on visiting the Washington, D.C. Capit...

District of Columbia Department of Employment Services (DOES) Director Lisa Mallory announced last week that she will be leaving her post in early January. She will become the new chief executive of the D.C. Building Industry Association, a real-estate development trade group in Washington...

On Friday, December 13th Missouri Governor Jay Nixon appointed Missouri State Senator Ryan McKenna as the new Director of the Missouri Department of Labor and Industrial Relations. McKenna started his new position this week on Wednesday, December 18th. Mr. McKenna, a Jefferson City, MO nat...