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2019 SIDES Seminar

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2019 SIDES Seminar
April 2 - 4, 2019
Nashville, Tennessee

The State Information Data Exchange System (SIDES) Seminar is a gathering for state workforce members, employers and third party administrators (TPAs) to discuss current and developing trends in the unemployment program and how SIDES can be used to enhance integrity measures, streamline claims processing and reduce agency costs.

The SIDES Seminar will begin Tuesday, April 2nd with Bootcamp from 1:00 P.M. to 5:00 P.M. Official kickoff of the Seminar will be Wednesday, April 3rd through Thursday, April 4th, from 8:30 A.M. to 5:00 P.M. There is NO COST to attend any of the SIDES Seminar sessions. Additionally, there will be NASWA Policy Committee meetings held during the week. 

The Seminar and additional meetings will take place at the Sheraton Music City Hotel in Nashville, Tennessee.

 

2019 SIDES Seminar Schedule

The daily schedule of the conference is below. View the full pdf agenda.

Hotel Continental Breakfast

through 8:30 am, down the hall from Old Hickory Grill
Belle Meade

Early Registration

through 1:30 pm
Hermitage Lobby

SIDES Bootcamp: This is How We Roll

Join the NASWA SIDES Team as they roll through the ins and outs of SIDES.
Hermitage E/F

Let's Get Down To Business: Understanding State SIDES Requirements

Implementing SIDES requires clear business rules and objectives. Join us for an open discussion about state implementation plans, successful practices and lessons learned.
Hermitage E/F

Essential Chords for Programming SIDES: Fine-Tuning the Technical Aspects of SIDES

SIDES was designed for easy implementation, but there are a few key points that shouldn’t be overlooked. This session is geared towards technical individuals who want to better understand the SIDES program, architecture, and development. We will focus on the SIDES Model Connector “Post” and “Pull” functionality, single sign on (SSO), along with the installation of the Model Connector and certificates.
Oaklands

Let’s Talk About the (BTQ) Blues: Understanding Unemployment Fundamentals

SIDES raised the bar on the quality of communication between states and the employer community. Together, they are working in harmony to improve the integrity of the unemployment program. Join us for an open discussion on the fundamentals of Unemployment Insurance.
Evergreen

Early Registration

through 6:00 pm
Hermitage Lobby

Hotel Continental Breakfast

through 8:30 am, down the hall from Old Hickory Grill.
Belle Meade

Registration

through 5:00 pm
Hermitage Lobby

Opening Plenary: Let's Get This Party Started

Welcome and Opening Comments including NASWA Welcome, Tennesee Welcome, and USDOL Welcome.
Hermitage E/F

I Walk the Line: Attracting Attention Online the Right Way

Hank Hoffmeier will take us on a musical journey that will explain how to attract attention and increase engagement using email marketing and social media. You will learn what online channels are best to use right now, how to best target your audience and personalize your online communications, how to implement strategies that will reduce time and effort, as well as improve visibility and engagement.
Hermitage E/F

Break

15-minute networking break

Let’s Give Them Something to Talk About: SIDES Employer Outreach

Don’t allow SIDES to be the best kept secret in your state. This session will feature successful state practices about employer engagement. Come see how other states are successfully marketing SIDES.
Hermitage E/F

Portals for Employer Mortals: Exploring Online Services

Navigating unemployment websites doesn’t need to be a challenge. Come see how states have strategically implemented single sign-on (SSO) to enhance employers’ experience in responding to unemployment insurance claims.
Hermitage D

Let Me Tell Ya the Story: Exploring Discharges

Join us as we jump into real-life discharge scenarios and how your responses assist in determining claim eligibility.
Hermitage A/B

Lunch on your own

through 1:00 pm

In Case You Didin't Know: Taking a Dive into UI Integrity

Identity theft and unemployment insurance fraud are issues faced by all workforce agencies across this nation. NASWA’s UI Integrity Center has developed and maintains a no-cost tool designed to assist state workforce agencies in the detection and prevention of fraud and improper payments; the Integrity Data HUB (IDH). This session will feature an in-depth look at the IDH, its functions and capabilities; as well as how states can easily begin participation with the IDH and combat UI fraud in their state.
Hermitage E/F

My Own Two Hands: Hands-on Support

Grab your laptop or tablet for this hands-on session! This workshop is geared to technical individuals who are new to SIDES and desire hands-on experience creating SIDES compliant request/response files, practice installing, configuring, and using the SIDES Model Connector.
Hermitage D

These Boots Are Made for Walking: Responding to Voluntary Quits

When employees leave, responding to unemployment claims can be tricky. This session will discuss the key elements looked at during an eligibility review and what is disqualifying information.
Hermitage A/B

Break

15-minute networking break

Help, I Need Somebody: Hands-On Help Desk

Grab your laptop or tablet for this hands-on session! You will be in the employer hot seat; responding to unemployment claims online, using SIDES.
Hermitage E/F

Welcome to the Jungle: SIDES from an Employer View

What happens after the request leaves your state agency? This session will walk through the lifecycle of a claim from a national third-party administrator’s point of view. Join HIRETech in a live demonstration of how Unemployment Tracker’s software processes Separation Information, Monetary & Potential Charges, and Earning Verification notices.
Hermitage D

Suspicious Minds: State Claim Processing

Inquiring minds want to know what happens to a claim once a SIDES response is submitted. This session will guide you through how states process eligibility evidence. Not sure if you should respond? Hear from states how they are handling non-responsive employers.
Hermitage A/B

Break

15-minute networking break

Let's Take a Ride: Economic Graph Project

An overview of the Economic Graph Project including economic indicators, as well as an update on the NASWA/LinkedIn partnership.
Hermitage E/F

Hotel Continental Breakfast

through 8:30 am
Old Hickory Grill

Hospitality Desk

through 5:00 pm
Hermitage Lobby

NASWA Update & SIDES Awards

An update on NASWA and presentation of SIDES Awards
Hermitage E/F

Break

15-minute networking break

I Wanna Talk About Me: Additional Fact-Finding Exchange

Get the inside scoop about the next SIDES exchange, Additional Fact Finding (ADF). This is your opportunity to learn about the purpose, business rules, and proposed standard format.
Hermitage E/F

Try Me: Hands-on Lab

Want first-hand knowledge of how an exchange works? Want to see what the employer experience is like? Stop in and test it out. The SIDES Team will be on-hand; ready to guide you through the different exchanges and answer all of your questions.
Hermitage A/B

Lunch on your own

through 1:00 pm

We Belong Together: Using SIDES to Your Advantage

SIDES and integrity go hand-in-hand. Join this session for an open-floor discussion about how states and employers/TPAs are using SIDES throughout the lifecycle of a claim to improve integrity and reduce costs.
Hermitage E/F

Let's Straighten it Out: Including SIDES in Modernization

Modernization is serious business and migrating SIDES into a new system needs to be top of mind. In this session you will hear how other states have approached modernization and some of the lessons learned.
Hermitage D

Break

15-minute networking break

Round Table Discussions

Hermitage E/F

Just One Look: Hands-On Lab

Now is your chance to ask all of those unanswered questions that you have about the different SIDES exchanges. The lab will be open for you to dive into the exchanges and gain hands-on experience. The SIDES Team will be available to help guide you through the lifecycle of the claim.
Hermitage A/B

Closing: Turning Out the Lights, The Party's Over

Join the team for a closing session like you have never seen before! Guaranteed to challenge your knowledge of SIDES and UI integrity. The SIDES Team will be available for burning questions...then they will be turning the table. Will your answer be on the board? Don’t miss out!
Hermitage E/F

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2019 SIDES Seminar Presentations

Tuesday, April 2, 2019

NASWA UI SIDES Overview

Session: SIDES Bootcamp: This is How We Roll | Tuesday April 2, 2019 | 1:00 PM
Presenter(s):
  • Abbott, Jamie -

Fundamentals of Unemployment Insurance

Session: Let’s Talk About the (BTQ) Blues: Understanding Unemployment Fundamentals | Tuesday April 2, 2019 | 2:45 PM
Presenter(s):
  • Vanek, Maridale - National Association of State Workforce Agencies

Wednesday, April 3, 2019

Walk the Line

Session: I Walk the Line: Attracting Attention Online the Right Way | Wednesday April 3, 2019 | 9:15 AM
Presenter(s):
  • Hoffmeier, Hank -

Determination Quality - USDOL

Session: Let Me Tell Ya the Story: Exploring Discharges | Wednesday April 3, 2019 | 10:45 AM
Presenter(s):
  • Edens, Candace - USDOL - Employment and Training Administration (ETA)

Georgia’s SIDES Marketing Initiatives

Session: Let’s Give Them Something to Talk About: SIDES Employer Outreach | Wednesday April 3, 2019 | 10:45 AM
Presenter(s):
  • Beckwith, Denise - Georgia Department of Labor

Montana UI eServices for Employers

Session: Portals for Employer Mortals: Exploring Online Services | Wednesday April 3, 2019 | 10:45 AM
Presenter(s):
  • Ernst, Jeffrey - Nebraska Department of Labor
  • Benjamin, Corena - Montana Department of Labor and Industry

Responding to Voluntary Quits

Session: These Boots Are Made for Walking: Responding to Voluntary Quits | Wednesday April 3, 2019 | 1:00 PM
Presenter(s):
  • Edens, Candace - USDOL - Employment and Training Administration (ETA)
  • Carboni, Renee - New Hampshire Employment Security
  • Bowen, Kris - Washington State Employment Security Department

State Claim Processing - Michigan

Session: Suspicious Minds: State Claim Processing | Wednesday April 3, 2019 | 2:30 PM
Presenter(s):
  • Kratz, Kristine - Michigan Department of Talent and Economic Development

State Claim Processing - Utah

Session: Suspicious Minds: State Claim Processing | Wednesday April 3, 2019 | 2:30 PM
Presenter(s):
  • Whitney, Julianne - Utah Department of Workforce Services

State Claim Processing - Virginia

Session: Suspicious Minds: State Claim Processing | Wednesday April 3, 2019 | 2:30 PM
Presenter(s):
  • Walton, William - Virginia Employment Commission

LinkedIn - Let's Take a Ride

Session: Let's Take a Ride: Economic Graph Project | Wednesday April 3, 2019 | 4:00 PM
Presenter(s):
  • Williams, Nate - LinkedIn Corporation

Thursday, April 4, 2019

NASWA Update - April 2019

Session: NASWA Update & SIDES Awards | Thursday April 4, 2019 | 8:30 AM
Presenter(s):
  • Golombek, Ellen - National Association of State Workforce Agencies

Including SIDES in Modernization - North Carolina

Session: Let's Straighten it Out: Including SIDES in Modernization | Thursday April 4, 2019 | 1:00 PM
Presenter(s):
  • Alexander, Wanda - North Carolina Department of Commerce - Division of Employment Security

Including SIDES in Modernization - Wyoming

Session: Let's Straighten it Out: Including SIDES in Modernization | Thursday April 4, 2019 | 1:00 PM
Presenter(s):
  • Pesek, Trish - Wyoming Department of Workforce Services
  • Ramsey, Derek - Wyoming Department of Workforce Services

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