Conference Navigation

2020 Workforce Summit & UI Directors' Conference

WE'RE GOING VIRTUAL!

For the first time ever, the NASWA Workforce Summit & UI Directors' Conference can be enjoyed from the comfort of the nearest computer or smartphone!

VIRTUAL MEETING INFORMATION:

  • Zoom Meeting Links for each plenary and breakout session will be provided under the Schedule tab beginning Wednesday, September 16th.
  • The Password to access the Zoom Meeting Links was included in your Registration Confirmation email that came from NASWA-Meetings@naswa.org. If you cannot locate your Registration Confirmation email, please contact NASWA-Meetings@naswa.org.

 

 

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2020 Workforce Summit & UI Directors' Conference Schedule

Virtual Meeting Information

Zoom Meeting LinksZoom Tips & Tricks Zoom Tips for Presenters Speaker Bios

The Password to access the Zoom Meeting Links was included in your Registration Confirmation email that came from NASWA-Meetings@naswa.org. If you cannot locate your Registration Confirmation email, please contact NASWA-Meetings@naswa.org.

Click session titles below for full session details.

                                                                     Times are displayed in Eastern Daylight Time.

Pre-Conference Meetings

 

Board of Directors Meeting

The Board of Directors will be meeting virtually from 1:00 p.m. to 4:00 p.m. All state agency leaders and administrators are eligible to attend. Each eligible attendee will receive a calendar invitation from NASWA Executive Director, Scott B. Sanders. If you believe you are eligible to attend and have not received an invitation, please contact Scott. 

Opening Ceremonies

NASWA Welcome and A Word from our Diamond Sponsor
Plenary Room

Opening Plenary Session: Economic and Labor Market Insights

A panel of economic experts sharing insights on the economy and labor market.
Plenary Room

Virtual Break: Visit with conference sponsors in the virtual Exhibit Gallery

Visit with conference sponsors in the virtual Exhibit Gallery

Plenary Session: A Word from our Platinum Sponsors and "Reemployment and Recovery - Strategies to Move Forward"

A Word from our Platinum Sponsors and Plenary Panel on Reemployment and Recovery
Plenary Room

Virtual Break: Visit with Sponsors in the virtual Exhibit Gallery

Visit with Sponsors in the virtual Exhibit Gallery

Annual Business Meeting

This will include NASWA 2021 association year elections and other business. Please note: NASWA state agency leaders and agency staff only.
Annual Business Meeting Room

Concurrent Breakout Session: Optimize Your Digital Content to Reach Your Target Audience

During these unprecedented times, millions of users are turning to the web for answers from authoritative sources. Join Google Search and YouTube experts as they discuss best practices and tools for managing your website content and videos on YouTube to ensure your critical information is reaching those in need.
Breakout Room 2

Concurrent Breakout Session: Facing Forward - Virtual Service Delivery

The unknowable duration and impact of the pandemic combined with an already rapid acceleration of virtual service delivery both in the private and public sectors (retail, banking, healthcare, recruitment, motor vehicles, and tax operations to name a few) clearly indicate that virtual service delivery and remote work will be either permanent or significantly transformational. Overnight, COVID-19 has also made virtual service delivery a key component of state workforce agencies' response. How have state workforce agencies responded to the crisis? What tools are available and how do they connect to current systems? What will the impact be on staffing levels and skills needed to serve customers? How will business processes need to be adjusted? Join us for a workshop on virtual service delivery where we will discuss the issues surrounding the practice and hear from panelists on key items to consider when addressing the new normal. 
Breakout Room 3

Concurrent Breakout Session: The National Labor Exchange - A Public-Private Partnership that WORKS

In these uncertain times, current information on available jobs is more important than ever. Through the National Labor Exchange (NLx) partnership, your state workforce agency is already equipped to deliver high-quality online job openings for every skill level and industry. Since 2007, all 50 state workforce agencies, the District of Columbia, Guam, and Puerto Rico have signed formal agreements with DirectEmployers to participate in the NLx. Hear about the role of data and technology in state policies for virtual, evergreen, and 1099 jobs. In addition, stay tuned for some exciting announcements about the future of the NLx as this partnership continues to grow and support state workforce agencies. The NLx will play a vital role in getting Americans back to work after the COVID-19 pandemic has subsided.
Breakout Room 4

Concurrent Breakout Session: Unemployment Insurance Operations in Response to the Impact of COVID-19

Designed for state UI Directors and senior UI management, this session provides an opportunity to focus on operational changes made in response to the new federal UI programs and the challenges of dramatic increases in volume.
Breakout Room 5

Concurrent Breakout Session: Roll Call of States with Case Law Updates and Emerging Legal Issues - Legal

An opportunity for state workforce agency attorneys to report on and ask questions of each other about significant legal cases, legislation, and policy development.
Breakout Room 6

Opening Plenary: Day Two

Welcome, NASWA Board Chair Transition, and A Word from our Gold Sponsors
Plenary Room

Plenary Session: Hearing the Latest from the U.S. Department of Labor & UI Performance Excellence Awards

Hearing the Latest from the U.S. Department of Labor and USDOL UI Performance Excellence Awards
Plenary Room

Virtual Break

Visit with our Sponsors in the virtual Exhibit Gallery.

Concurrent Breakout Session: New UI IT Systems

Designated for both state UI and IT professionals, this workshop features presentations from states with new UI IT systems. 
Breakout Room 1

Concurrent Breakout Session: Virtual Employment Challenges and Opportunities

One benefit of the current pandemic is a growing realization that virtual work is "real work," and a lot gets accomplished during the day (and night) in our home offices. Was your state ready for this shift in service delivery, and what virtual strategies would strengthen communication, stimulate economic growth, and benefit how your staff work with job seekers, students, claimants, and employers?
Breakout Room 2

Concurrent Breakout Session: The State and Local Jobs Crisis - Use Your Data Now

The current COVID-19 outbreak and the resulting employment crisis have made it clear: state and local data are key to understanding and responding to local social and economic challenges. While state data systems end at state borders, there is massive potential to develop the cross-state infrastructure needed to collect, mine, and use administrative data; share evidence-based practices, and establish common measures and research tools. In the past five years, a coalition of states has built such an infrastructure. This session will show how the Midwest Collaborative is sharing data and products to understand their local economies and labor markets and develop insights for reemployment and recovery, as well as how other states can emulate their efforts. 
Breakout Room 3

Concurrent Breakout Session: Combating Fraud in the Unemployment Insurance System: UI Integrity

The UI system has been severely challenged in 2020 in which it has been subject to radical, unprecedented, increases in the volume of UI claimants applying for benefits, standing up a number of new programs with widely varying requirements, while all under increased public awareness and pressure to pay benefits to those who are eligible.  During these extraordinary times, the attacks by individual and organized criminals have been unrelenting and extremely widespread.  In this workshop, you will hear about specific challenges states are facing, including widespread ID theft, simultaneous attacks in multiple states, and bot attacks and how states are using existing tools and leveraging new ones to combat these challenges. Finally, one state will demonstrate how it has brought together a variety of tools and analytics to effectively address these unprecedented challenges.
Breakout Room 4

Concurrent Breakout Session: Conversations with the U.S. Department of Labor - Legal

This session will provide an opportunity for state workforce agency attorneys to discuss legal and compliance issues with the U.S. Department of Labor.
Breakout Room 5

Concurrent Breakout Session: Promoting Racial Equity in Workforce Development

The COVID-19 pandemic has exacerbated long-standing racial employment and wage inequities. People of color make up a disproportionate share of the low-wage, essential workforce and are also experiencing higher rates of joblessness. State workforce agencies are in a key role to partner with other entities to better understand the systemic causes of racial inequity and the challenges confronting workers, take concrete actions, and measure progress. During this session, we'll explore the levers available to state workforce leaders and highlight some of the promising state practices that will enable you to lead the way forward by putting equity and job quality front and center. 
Breakout Room 6

Concurrent Breakout Session: Promoting Staff Emotional Health and Well-being

This session will review how stress and burnout affect worker well-being, provide ready-to-use resources and guidance for preventing and reducing burnout, and describe examples from the field of how workforce agencies have supported employee mental health and well-being.
Breakout Room 7

Virtual Break: Visit with Sponsors in the virtual Exhibit Gallery

Visit with Sponsors in the virtual Exhibit Gallery.

Closing Plenary Session

Closing Plenary Session: A Word from our Silver Sponsors, "Where Are We Headed - Legislative and Elections Update," and Conference Adjournment
Plenary Room

Post-Conference Meetings

 

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Registration

Registration Types

  • Member Registration: No Cost
    • A member is a state workforce agency employee
  • Non-member Registration - $150.00
    • A non-member is a non-state agency employee. This includes federal partners, vendors, sponsors, and affiliates.

 

Register

 

NOTE: The registration deadline is September 18, 2020.

View An Existing Registration

Click "My Registration" to see, view, or update your existing registration.
NOTE: To access your registration, please use the Confirmation Number from the "Registration Confirmation" email (sent from NASWA Meetings).

My Registration

 

Payments & Cancellations

Payment Options

Upon completing registration, you have the option to pay by credit card, purchase order, or check.

Please make checks payable to the National Association of State Workforce Agencies.

Please include the confirmation number and meeting you are attending on the check or purchase order.

NASWA
444 North Capitol Street, NW
Suite 300
Washington, DC 20001

If you need to change your method of payment at any time, please email NASWA-Meetings@naswa.org and identify the meeting you are attending.

NASWA's Federal Tax ID number is 52-0978073.

Cancellations and Refunds

All cancellation refunds requested at any time before two weeks (14 days) prior to the start of the event will incur a $50 processing fee. No refunds will be made for cancellation requests received within 14 days of the start of the event.

 

Photography and Video Disclaimer

By attending the event, you acknowledge and agree as follows: (a) NASWA may use photographs or recordings of you at the event for social media, marketing, promotional activities and for any other lawful purpose in the ordinary course of its business; and (b) due to the prevalence of mobile recording devices in today’s world, NASWA disclaims all liability for the capture of your image in any multimedia format by other attendees at the event.

 

 

 

Conference FAQs

Do I need to login to the NASWA website to attend the conference?

No. You do not need to login with your email and NASWA account password to attend the conference.

To attend the conference, you will need two things:

  • Zoom Meeting Links for each plenary and breakout session will be provided on the conference website under the Schedule tab beginning Wednesday, September 16th.
  • The Password to access the Zoom Meeting Links is included in your Registration Confirmation email from NASWA-Meetings@naswa.org. If you cannot locate your Registration Confirmation email, please contact NASWA-Meetings@naswa.org.

How do I join sessions during the conference?

A Zoom Meeting Link for each plenary and breakout session will be provided on the conference website beginning Wednesday, September 16.

  • Click “Schedule” on the conference website, then click a session title for more information and to access the Zoom Meeting Link (available September 16.)
  • After you click the Zoom Meeting Link, you will be prompted to enter a Zoom password. The Zoom password will be sent to you via your conference registration confirmation email from naswa-meetings@naswa.org. If you did not receive a conference registration confirmation email, contact naswa-meetings@naswa.org.

Where is the password for the Zoom Meeting?

The password to enter the Zoom Meeting will be sent to you via the conference registration confirmation email from naswa-meetings@naswa.org. If you did not receive a conference registration confirmation email, contact naswa-meetings@naswa.org.

How do I navigate the conference agenda?

Get the most out of our online schedule.

View step-by-step guide

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Conference FAQs

How do I cancel my registration?

In the Registration Confirmation email you received from NASWA Meetings after registering for the conference, click "Event Summary" then click the "Unregister" button. Follow the instructions to finalize the cancellation of your registration. 

If you do not have your confirmation email, please contact NASWA-Meetings@naswa.org to request a duplicate.

How do I transfer my registration to someone else?

In the Registration Confirmation email you received from NASWA Meetings after registering for the conference, click "Event Summary" then click the "Substitute Registration" button and follow the instructions to substitute an attendee. 

If you do not have your Registration Confirmation email, please contact NASWA-Meetings@naswa.org to request a duplicate.

How can I download a copy of my registration invoice/receipt?

In the Registration Confirmation email you received from NASWA Meetings after registering for the conference, click "Registration Invoice" to download your invoice/receipt. 

If you do not have your confirmation email, please contact NASWA-Meetings@naswa.org to request a duplicate.

I have a question about a NASWA event. How do I contact NASWA?

If you have a question about a specific NASWA meeting or event, please contact NASWA-Meetings@naswa.org.

What are the cancellation and refund policies?

Registrants who cancel or do not send a replacement will be billed the applicable registration fee: Ten (10%) percent of the registration cost or $50; whichever is greater, will be charged as a processing fee for cancellations/refunds requested on or before 14 days before the start of the first meeting. No refunds will be made for cancellation requests received after 14 days before the start of the first meeting.

Contact Us

For more information, please contact: naswa-meetings@naswa.org

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