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Tracks: Administrators, E&T, Tech, UI, and WLMI Artificial Intelligence Wonderland: Policy, Guidelines and State Innovation This workshop aims to delve into the transformative potential of Artificial Intelligence (AI) and its impact on the workforce agency of the future. You wi...

Welcome to the 10th Annual NASWA Veterans Conference Lori Adams, Senior Policy Director, National Association of State Workforce Agencies Tom Colombo, Deputy Assistant Director, Division of Employment & Rehabilitation Services, Arizona Department of Economic Security, and Chair, NASWA...

Theme: Employer Outreach State-Led Employer Webinars & Employer Education Events State Workforce Agencies are often the first resource employers have in understanding how to navigate the ins and outs of Unemployment Insurance. Over the years, states have developed Outreach webin...

Theme: Employer Outreach E-Response Training, Cold-Calls & Personal Connections State employees discuss promising practices for employer outreach and strategies for increasing E-Response participation.   SPEAKERS Nakia Thompson, Team Lead - Technical Services, Division ...

Theme: Exchanges / Promising Practices Monetary & Potential Charges Rewrite & Promising Practices Listen in as states and partners share their promising practices and their expectations for the MPC rewrite.   MODERATOR David Harrod, Alliance Relationship Manager, ADP...

SIDES Welcome and Pledge of Allegiance Michael Burke, SIDES Operations Committee Chair and Unemployment Compensation Bureau Director, New Hampshire Employment Security Presentation of the Colors Welcome from your Emcees David Harrod, Alliance Relationship Manager, ADP Gregg Kallajian...

Welcome to the Ninth Annual NASWA Veterans Conference Daryle Dudzinski, Deputy Commissioner, Connecticut Department of Labor, and Chair, NASWA Veterans Affairs Committee Presentation of Colors Joint Armed Forces Color Guard of the Military District of Washington* National Anthem Denn...

Be the Wizard of Interstate Collections … and make your overpayments disappear Level: Basic Join the discussion and learn all about 8606 and SID to maximize interstate overpayment recovery. MODERATOR: Shannon Lolley, UI Administrator, Benefits & Interstate Liable Claims | Intersta...

Session Recording If you registered for the virtual 2021 NASWA Veterans Conference and need the password to view the session recording, please contact naswa-meetings@naswa.org   Welcome to the Eighth Annual NASWA Veterans Conference by Sam Mitchell*, WorkSource Administrator...

Session Recording   Colorado – Improving Program Quality Through Innovative Leadership Over the past six years, the state of Colorado has implemented several key strategies to improve Veterans services, including comprehensive training, regional staff meetings that promote sharing...