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Tracks: Tech and UI  Once Upon a Time: Tales of UI IT Modernization Dive into the storybook of UI IT modernization, where magical transformations breathe life into outdated systems and user experiences are elevated to new heights. States will recount their adventures against legacy...

Promising Practice – Oregon - Serving Veterans and Businesses in Rural and Frontier Communities When we use the term “frontier”, we are referencing those remote areas of Oregon that are outside of smaller, rural cities and towns. It is our feeling that rural and frontier Veterans and bus...

Finding Purpose and Mission In her inspiring and actionable NASWA keynote, Lida Citroen will help the audience understand how to empower Veterans as they serve to grow their confidence, share their voice and design a post-military career with renewed purpose and focus. Participants will ...

Theme: Exchanges / Promising Practices Earnings Verifications Rewrite & Promising Practices Quickly receiving the results of a crossmatch hit is key to detecting improper payments early. Listen to how states are utilizing the Earnings Verification exchange, promising practices ...

Theme: Exchanges / Promising Practices Monetary & Potential Charges Rewrite & Promising Practices Listen in as states and partners share their promising practices and their expectations for the MPC rewrite.   MODERATOR David Harrod, Alliance Relationship Manager, ADP...

Don’t Reinvent the Wheel - State Promising Practices Panel MODERATOR Sam Mitchell*, WorkSource Administrator, Washington State Employment Security Department and Past Chair, NASWA Veterans Affairs Committee SPEAKERS Ohio – “How Ohio Agencies Partner to Achieve Veteran Workforce Init...

During the pandemic, UI IT Systems were challenged to be scalable and flexible in implementing new programs and technologies. In this session, states will share how the pandemic shifted their systems and modernization efforts to focus on improving service delivery, customer journey, fraud ...

View Recording If you registered for the UI SIDES Seminar and need the password to view the session recording, please contact naswa-meetings@naswa.org The pandemic recession highlighted the value of SIDES integration, drawing the attention of many national employers and Professional Emp...

The next recession may be right around the corner, has your state started to prepare? Now is the time to design your plan for success. Join us as we discuss promising practices, automation, caseload management, and staff training. Moderator Cara Hill, Benefits Administrator, Florida Depa...

Basic -Overview of the Interstate Benefits Program -Describe the groups that offer support for the Interstate and Federal program -Overview of the Combined Wages (CWC) Program -Describe the responsibilities of the Federal Program Coordinator (FPC) -Identify the various resources available ...