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Tracks: Administrators, E&T, and WLMI Service Delivery for Underserved and Marginalized Populations: Strategic Approaches from Frontierland Giving more people and communities the ability to prosper is at the heart of the workforce system's mission. Come to this session to hear how s...

Tracks: E&T and Tech Reimagining American Job Center (AJC) Service Delivery Technological change, the global pandemic, and a range of other factors have prompted states across the country to reimagine how they deliver workforce services to the American public. Hear how states are ex...

Tracks: E&T, Legal, Tech, and WLMI K-12 and Workforce Data: Partnerships for Student Success Our youth are the future...and supporting them on their journey to Tomorrowland requires insights from data. Join this session to learn from states who are partnering across workforce and ed...

Tracks: Administrators, Comms, E&T, EO, Tech, and UI  Innovations in Integrating Customer Experience Communications, Design, Accessibility, and Equity that Will Leave You Spellbound Immerse yourself in a world of magic and innovation. Journey through captivating insights o...

The Military Women’s Memorial It has been 75 years since the landmark legislation allowing women to serve in the US military for a career, not just during wartime. The Military Women’s Memorial is a one-of-a-kind tribute to the three million women who have served both in or with the Armed...

Compassion Fatigue Awareness Our customers depend on caring, in-depth assistance from our front-line teams more than ever before. Over time, this intense support impacts the health and well-being of the individuals who are providing the help. Compassion fatigue comes on slow and can be di...

Finding Purpose and Mission In her inspiring and actionable NASWA keynote, Lida Citroen will help the audience understand how to empower Veterans as they serve to grow their confidence, share their voice and design a post-military career with renewed purpose and focus. Participants will ...

Welcome to the 10th Annual NASWA Veterans Conference Lori Adams, Senior Policy Director, National Association of State Workforce Agencies Tom Colombo, Deputy Assistant Director, Division of Employment & Rehabilitation Services, Arizona Department of Economic Security, and Chair, NASWA...

Theme: BTQ  Deep Dive into Voluntary Quits Employer “Hey, it is a quit, I don’t have to respond!” Join us as we dive into the facts required to make a proper determination of eligibility for unemployment when a claimant quits and why you should respond. We will cover the Federa...

Theme: BTQ Deep Dive into Discharges Join us as we dive into the facts required to make a proper determination of eligibility for unemployment when a claimant is discharged. We will cover the Federal requirements, state information, and fact-finding procedures established by states,...