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Concurrent Breakout Session: UI Operations Focus

Session

Track: UI UI Operations Focus States share new strategies to improve operations and customer service. MODERATOR Erma Robinson-Cook, Director, Office of Re-Employment Assistance, Mississippi Department of Employment Security PANELISTS Stephen Geskey, Assoc...

Concurrent Breakout Session: The Enchanted Gatekeepers: How States Use ID Verification and Validation to Secure the Realm

Session

Tracks: Tech and UI The Enchanted Gatekeepers: How States Use ID Verification and Validation to Secure the Realm Uncover the secrets and charms of the enchanted gatekeepers that states use to grant access to trusted identities. Learn the art of creating a seamless and frictionless user ...

Plenary Session

Session

A Word from our Silver Sponsors AWS, Coursera for Government, CSG Government Solutions, Eightfold.ai, Fiserv, and Incode Technologies Economic Outlook SPEAKER Jerry Nickelsburg, PhD., Faculty Director, Anderson Forecast, University of California, Los Angeles (UCLA); Adjunct Professor ...

Concurrent Breakout Session: The Magical Codex of Staffing: Secrets to Ward Off Staffing Shortages Through Hiring & Retention, Innovations and Outreach

Session

Tracks: Administrators, A&F, Comms, E&T, Tech, UI and WLMI The Magical Codex of Staffing: Secrets to Ward Off Staffing Shortages Through Hiring & Retention, Innovations and Outreach Explore and reveal the magical approaches states are using to attract, hire and retain t...

Concurrent Breakout Session: Customer Service Magic: Co-creating a Roadmap for an Aligned Customer-Centered Ecosystem of Supports and Services

Session

Tracks: Administrators, E&T, Tech, and UI Customer Service Magic: Co-creating a Roadmap for an Aligned Customer-Centered Ecosystem of Supports and Services Delve into the transformative power of alignment in Health, Human Services, and Labor systems to advance economic mo...

Opening Ceremonies

Session

NASWA Welcome & Pledge of Allegiance Michael Harrington, Commissioner, Vermont Department of Labor and NASWA Board Chair, Association Year 2022-2023 Scott B. Sanders, President & CEO, NASWA Welcome to California! Opening Introductions Stewart Knox, Secretary, California Labor ...

Employers and State Agencies Recognized for Dedication to Eliminating Unemployment Waste and Abuse

March 05, 2020 News

WASHINGTON - The National Association of State Workforce Agencies' (NASWA) 2020 State Information Data Exchange System (SIDES) Seminar in Kansas City recognized several employers, Professional Employer Organizations (PEO's), Third-Party-Administrators (TPA's), and state...

NASWA Awards Article

Document

UT EO Admin approval 2020

NASWA Awards Article

Document

UT - William J Harris application 2020

Opening Plenary Session

Session

Welcome and Pledge of Allegiance SPEAKER Michael Harrington, NASWA 2022-2023 Board Chair and Commissioner, Vermont Department of Labor NASWA Welcome Scott B. Sanders, NASWA President & CEO A Word from Our Gold Sponsors Equifax, FAST Enterprises, Geographic Solutions, and PAIRIN...