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To gain a better sense of states’ current technology practices in connecting Unemployment Insurance (UI) applicants to workforce services, the Workforce Information Technology Support Center (Workforce ITSC) is investigating technology touchpoints, processes and plans for pivoting from une...

Find your agency's strengths and gaps, choose your starting point, and set your action plan with this Workforce Information Technology Digital Transformation Roadmap.

WASHINGTON - The National Association of State Workforce Agencies (NASWA) is excited to announce the launch of the Business Analysis for Workforce System Professionals certificate. Learners across the workforce-education system can access seven (7) new e-learning lessons. Designe...

FOR IMMEDIATE RELEASE WASHINGTON - The National Association of State Workforce Agencies (NASWA) announced a collection of Workforce Technology resources in the Knowledge Exchange Library available now through the Workforce IT Support Center. This virtual library features resources on wor...

For Immediate Release WASHINGTON - The National Association of State Workforce Agencies (NASWA) announced the launch of the Workforce IT Support Center Procurement Portal, a collection of technology-related procurements made by state workforce and Workforce Innovation and Opport...

FOR IMMEDIATE RELEASE WASHINGTON - The National Association of State Workforce Agencies (NASWA) announced tools focused on virtual services that are available now at the Workforce IT Support Center: Solutions Marketplace. These tools allow NASWA state members and other authorized users o...

For Immediate Release WASHINGTON – The National Association of State Workforce Agencies (NASWA) announced a new tool developed by its Workforce Information Technology Support Center (Workforce ITSC) that is a first-of-its-kind hub of information on technology systems behind state workforc...

For Immediate Release    Over 35 countries from six continents, multiple U.S. state workforce agencies, and several national organizations represented WASHINGTON – The National Association of State Workforce Agencies (NASWA) is hosting International Week that kicks off tom...

ETA engaged the National Association of State Workforce Agencies' Center for Employment Security Education and Research, and the Information Technology Support Center to "initiate a two-phased effort to develop a national vision for improving the UI and workforce systems' connection and in...

NASWA has released a report on the status and condition of Unemployment Insurance (UI) Information Technology (IT) systems across the nation. Forty states contributed to the report through a survey conducted by NASWA’s technology arm, the Information Technology Support Center (ITSC).