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Model Claimant Handbook

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The purpose of the Model Claimant Handbook is to provide a guide for states that want to simplify and update their claimant handbook. The Model Handbook draws upon behavioral insights and document layout best practices to assist states in producing a handbook that is easy for claimants to ...

2021 Legislative Priorities

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NASWA supports states’ efforts to ensure the workforce system meets employers’ needs for a qualified workforce and promotes high quality employment and careers for workers. As administrators of the critical safety-net of unemployment insurance, NASWA members are in a unique position to rec...

UNEMPLOYMENT INSURANCE PROGRAM LETTER No. 13-20, Change 2

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UNEMPLOYMENT INSURANCE PROGRAM LETTER No. 13-20, Change 2 Families First Coronavirus Response Act, Division D Emergency Unemployment Insurance Stabilization and Access Act of 2020 (EUISAA) - Review of State Compliance for Receipt of Emergency Administrative Grants and Clarification on Bene...

2018 NLx Survey Results

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In 2018, National Labor Exchange (NLx) staff sent a survey to state workforce officials inquiring about several labor exchange topics. This survey intended to update the results of a similar questionnaire from 2015 and capture additional information on state labor exchange policies, protoc...