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Concurrent Breakout Session: New UI IT Systems

Session
Session Recording Designated for both state UI and IT professionals, this workshop features presentations from states with new UI IT systems.  Moderator: Louis Ansaldi, Technical Director, NASWA Panelists: John Demas, Acting Director, Information Systems, Alabama Department of L...

Opening Plenary: Day Two

Session
Session Recording Welcome and "Thank You" to our 2020 Association Year Board President, Anna Hui, and a warm welcome to our incoming 2021 Association Year Board Chair, Fitzgerald Washington.  Anna Hui, NASWA Board President (2020 Association Year) and Director, Missouri D...

Concurrent Breakout Session: Facing Forward - Virtual Service Delivery

Session
Session Recording The unknowable duration and impact of the pandemic combined with an already rapid acceleration of virtual service delivery both in the private and public sectors clearly indicate that virtual service delivery and remote work will be either permanent or significantly tra...

Annual Business Meeting

Session
This will include NASWA 2020 association year elections and other business. NASWA state agency leaders and agency staff are eligible to attend. All eligible attendees will receive a calendar invite from NASWA Executive Director, Scott B. Sanders. If you have not received an invite and bel...