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Tracks: Administrators, Comms, E&T, EO, Tech, and UI  Innovations in Integrating Customer Experience Communications, Design, Accessibility, and Equity that Will Leave You Spellbound Immerse yourself in a world of magic and innovation. Journey through captivating insights o...

Veteran Business Owners – Our Journey After learning about entrepreneur resources available from the Fiserv presentation earlier today, hear from Veteran business owners that have used those resources to start and grow their businesses. Hear how they pivoted during the pandemic and what t...

Finding Purpose and Mission In her inspiring and actionable NASWA keynote, Lida Citroen will help the audience understand how to empower Veterans as they serve to grow their confidence, share their voice and design a post-military career with renewed purpose and focus. Participants will ...

Theme: Exchanges / Promising Practices Determinations & Decisions and Promising Practices States, are you still sending determinations & decisions by mail?  Employers, are you trying to fax appeals?  Listen in as we discuss the Determinations & Decisions exchan...

Theme: Technical Objectives Punching the Ticket using NASWA Resources Learn about the resources that NASWA has to offer for modernization and implementation.   SPEAKERS Lou Ansaldi, Technology Director, NASWA Brett Flachsbarth, Director, UI ITSC, NASWA Judy Mattins...

Theme: Integrity Strategies / Topics Blowing the Whistle on Fraud Fraud detection has always been an integral part of upholding the integrity of the Unemployment Insurance program. The rates of fraud have increased substantially due to the pandemic in ways that were previously rare....

Theme: Exchanges / Promising Practices Additional Fact-Finding & Promising Practices Listen in as we discuss promising practices and lessons learned during implementation of the additional fact-finding exchange.   MODERATOR Trish Pesek, Benefit Payment Control Super...

Tracks: Administrators | Employment and Training  Meeting the Challenges Facing Our Youth The COVID-19 pandemic has had a range of impacts on youth and young adults across the US. This session will highlight what we know about these impacts and how states are developing strateg...

And the Winner Is: Mark Sanders Award Announcement and Presentation The 2022 Mark Sanders Award for Exceptional Service to Veterans, with special emphasis on Veterans with Significant Barriers to employment, recognizes the efforts of an entire one-stop career center whose efforts to serv...

Discover The Magical World of WIC2 Level: Intermediate What you will learn: What is WIC2, The history of WIC2, Why it was developed, and How is WIC2 used. MODERATOR: Denice Craig, Manager, UICS Employer Services, Washington State Employment Security Department PANELISTS: Cicely Benn...