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Tracks: Administrators, A&F, Comms, E&T, Tech, UI and WLMI The Magical Codex of Staffing: Secrets to Ward Off Staffing Shortages Through Hiring & Retention, Innovations and Outreach Explore and reveal the magical approaches states are using to attract, hire and retain t...

Tracks: Tech and UI  Once Upon a Time: Tales of UI IT Modernization Dive into the storybook of UI IT modernization, where magical transformations breathe life into outdated systems and user experiences are elevated to new heights. States will recount their adventures against legacy...

Promising Practice – Oregon - Serving Veterans and Businesses in Rural and Frontier Communities When we use the term “frontier”, we are referencing those remote areas of Oregon that are outside of smaller, rural cities and towns. It is our feeling that rural and frontier Veterans and bus...

Finding Purpose and Mission In her inspiring and actionable NASWA keynote, Lida Citroen will help the audience understand how to empower Veterans as they serve to grow their confidence, share their voice and design a post-military career with renewed purpose and focus. Participants will ...

Theme: Employer Outreach State-Led Employer Webinars & Employer Education Events State Workforce Agencies are often the first resource employers have in understanding how to navigate the ins and outs of Unemployment Insurance. Over the years, states have developed Outreach webin...

Theme: Exchanges / Promising Practices Benefit Charges & Promising Practices Engage with our panelists as they talk about processes that should be reviewed when implementing the Benefit Charges exchange.   MODERATOR Wendy Sanders, Benefits Services Consultant, Flori...

Theme: Employer Outreach Communications, Social Media & Web Presence  Learn new strategies for outreach in regard to SIDES and hear promising practices from states and integrated partners involved in SIDES-focused communication.   MODERATOR Jorie Cummis, CEO/COO, NS...

Theme: Exchanges / Promising Practices Earnings Verifications Rewrite & Promising Practices Quickly receiving the results of a crossmatch hit is key to detecting improper payments early. Listen to how states are utilizing the Earnings Verification exchange, promising practices ...

Theme: Exchanges / Promising Practices Monetary & Potential Charges Rewrite & Promising Practices Listen in as states and partners share their promising practices and their expectations for the MPC rewrite.   MODERATOR David Harrod, Alliance Relationship Manager, ADP...

Don’t Reinvent the Wheel - State Promising Practices Panel MODERATOR Sam Mitchell*, WorkSource Administrator, Washington State Employment Security Department and Past Chair, NASWA Veterans Affairs Committee SPEAKERS Ohio – “How Ohio Agencies Partner to Achieve Veteran Workforce Init...