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Tracks: Administrators, E&T, Tech, and WLMI Magical Workforce Digital Transformation Adventures: What’s Happening in the States and How Can We Accelerate Innovation? Explore the magic of digital transformation (dX) in workforce development and learn about early adopter state adventu...

Theme: Exchanges / Promising Practices Additional Fact-Finding & Promising Practices Listen in as we discuss promising practices and lessons learned during implementation of the additional fact-finding exchange.   MODERATOR Trish Pesek, Benefit Payment Control Super...

Basic This workshop will focus on the basics of the IB4, IB5 & IB14 processes. Moderator: Carol Filcher, Montana Department of Labor & Industry Panelists: • Daniel Ortiz, New Mexico Department of Workforce Solutions • Tanise Brown, DC Department of Employment Services

Basic -Overview of the Interstate Benefits Program -Describe the groups that offer support for the Interstate and Federal program -Overview of the Combined Wages (CWC) Program -Describe the responsibilities of the Federal Program Coordinator (FPC) -Identify the various resources available ...

Do you want to increase productivity? Improve flexibility? Provide better customer service? Technology can be used to anticipate customer needs, tailor business processes, and improve productivity. Find out how states are using technology to handle customer service in efficient and cost-ef...

Many states have freed themselves from the challenges of outdated IT systems and processes. Some states are preparing their battle plans to declare their independence. Hear from the states preparing for their modernization projects and learn from the states that have won the Battle of Mode...